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Find a Location

Acura of Ramsey has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Acura of Ramsey

      65 Rt. 17 South Ramsey, NJ 07446

    • Acura of Ramsey

      65 Route 17 Ramsey, NJ 07746

    Business ProfileforAcura of Ramsey

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Acura of Ramsey has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Acura of Ramsey

        65 Rt. 17 South Ramsey, NJ 07446

      • Acura of Ramsey

        65 Route 17 Ramsey, NJ 07746

      Location of This Business
      65 Rt. 17 South, Ramsey, NJ 07446
      BBB File Opened:
      5/2/2003
      Alternate Business Name
      • Ramsey Acura
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Over the past 2 years Ive been bringing my vehicle for service ant Acura of Ramsey. My vehicle has not been appropriately fixed over these years, despite me paying a lot of money for major repairs. I got my transmission replaced about 2 years ago and my car has sounded like a truck ever since. I attempted to bring it back and the result was the same. However, 2 weeks ago the transmission light and a **** warning light came on. I took my vehicle back for service. I was quoted a price over the phone of $200 less than what I ended up paying once I picked my vehicle up in person. I agreed to the initial price based on the quote and I never received an email breakdown of service for that quote despite multiple calls. I was told that the **** system was triggering other signals on the dashboard, and 2 tire pressure monitors needed to be changed at approximately $500. The day I picked my vehicle up, my transmission light came back on in less than 2 miles from the dealer after me paying $712 and originally being told it was about $820. I have been charged a large sum of money without proper repair of my vehicle again. I believe I was mis quoted on price to get me to agree to the service, so the price could be hiked later and Id have no choice but to pay it if I wanted my vehicle. I have reached out to Acura corporate, but they have been a little help. I am scheduled to bring my vehicle in today, but no one rushed to contact me until now and I have not heard from the general manager as I requested. I fear I will experience the same scenario again. I just want my vehicle fixed without having to spend another hundreds or thousand of dollars again because this dealer is ripping me off on purpose and not providing the services being paid for.
      Read More

      Customer Reviews

      2 Customer Reviews

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      Most Recent Customer Review

      Kevin V

      1 star

      11/24/2023

      Got a letter to come in and they would pay for my last 3 months of my current lease. Put me into a new Acura MDX SH AWD for 489 a month over 48 months. Was a scam. They said its 689. Letter stated 489. Wouldnt honor it.

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