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Important information

• Additional Info:

  BBB of Upstate South Carolina has been working together with the USPS, FBI, and US Attorney’s office to bring  the fraudulent ‘business practices’ to a halt. These efforts were brought to fruition on January 12, as Linda Massey of Greenwood SC was arrested for mail fraud, racketeering and money laundering and if convicted is liable for sums equal to or greater than $5,198,000.00.
  

  The BBB currently has 123 complaints on file for Prime Technologies spanning from Canada, through the United States to the Caribbean, amounting to $400,000.00. With the preliminary sum of forfeiture upon conviction listed as over 5 million dollars, meaning law enforcement officials are able to trace at least that amount to the deceitful dealings of this company, the BBB urges consumers to be wary of tech companies following a similar pattern especially since 12 company names have been traced back to this LLC so far, including Divine Tech. To read how the scam worked, please see the BBB article at here.

   The BBB and the FTC advises consumers to use the phone numbers displayed on the original equipment or verified website belonging to the manufacturer of the product. It is further advised to never provide remote access, your credit card or financial information to someone who calls and claims to be from tech support. If you did, call the credit card company to reverse the charge and change the passwords on your computer and your online accounts, preferably from a different, safe computer. 
  
  The FTC has prepared very useful information about the tech support and refund scam at: http://www.consumer.ftc.gov/articles/0346-tech-support-scams.