Business ProfileforAdvance Local

I have been a customer for upwards of 20 years receiving the Star Ledger on a daily basis. Up until approximately 2 years ago, my paper has been delivered in a timely fashion, usually by 7:30 - 8:00 AM. From that point, delivery of the paper has been - for lack of a better term - horrendous and inconsistent and NEVER BEFORE 9:00 AM. The former person who delivered the paper retired. I have complained and get the same story - that they're sorry and will let the delivery person know. Of course I'm always reminded I can read the paper digitally. However, as a senior, and since I pay over $90 monthly, I prefer to read a newspaper the old fashioned way and I shouldn't have to compromise. Believe me if I could, I would go out and buy the paper at a local store and cancel my subscription. As a side note, the past five days the paper wasn't delivered prior to 10:30 AM.I've grown tired of calling and lodging complaints without getting any improvement in service. Either the current person delivering the paper has too many customers on the route and can't possibly deliver any earlier, or he or she is irresponsible and doesn't start early enough. Either way it is no comfort to me that I need to, in my senior years, have to be subjected to this kind of service. I have spoken to many other disgruntled customers in my community who feel the exact same way I truly hope a reprimand from your office will result in better customer service.