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Business Profile

Talent Agencies

eTeam, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Talent Agencies.

Complaints

Customer Complaints Summary

  • 33 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/17/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been getting several phone calls from this agency about a position at *** sporadically since August. They have never amounted to anything but everytime they say this time this is real. I would like to know more about what is actually going on. The screenshot is from earlier today.

  • Initial Complaint

    Date:12/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Give me the money you owe me. This company is a scam. They have you work for them, they wont pay you, and then they disappear. Beware of them. They owe me thousands

  • Initial Complaint

    Date:09/12/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dont know where this company got my contact information, but they email, call, and text me almost daily about job openings. Most are not even near me and just about all of them dont match my skill set. Ive unsubscribed numerous times from the emails but still they contact me. Ive replied to numerous emails and texts telling them to stop contacting me as Ive been trying to unsubscribe, that I never signed up, and that Im not interested. Still they continue to contact me. This has been going on for over a month with too many different email addresses and phone numbers to keep track of to report each one.

  • Initial Complaint

    Date:02/18/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Up to TWENTY phone calls, texts, and emails a DAY from these people despite my insisting they remove me from their list multiple times. These complaints have been ignored time and time again. I get called while working. I get woken up. This place is a joke. Absolute harassment. **** I were ever interested in traveling, Id never use *********************** since they have no regard for how they treat people.

    Business Response

    Date: 02/19/2024

    Hello,my name is ************************* and I am the Administration Manager here at eTeam.  First, let me apologize for your inconvenience.  I have notified our business team to ensure we do not contact you again in the future so you dont continue to experience unwanted communication.  eTeam is a $550 million global staffing company and we are a legitimate organization.  Please contact the BBB to notify them we have taken care of your complaint.  Best Regards, *****.

    Customer Answer

    Date: 02/21/2024


    Complaint: 21311767

    I am rejecting this response because:

    After eTeams assured me they would cease contact, I received yet another call, voicemail, text, and email today. Im not sure why the company is copying and pasting the exact same response to everyone stating that theyre a $550 million company. Like thats supposed to make the harassment somehow more tolerable. I do not care about the legitimacy of the company, only that I stop hearing from them.

    Regards,

    *******************************

    Business Response

    Date: 03/04/2024

    Hello,my name is ************************* and I am the Administration Manager here at eTeam.  First, let me apologize for your inconvenience.  I have notified our business team to ensure we do not contact you again in the future so you dont continue to experience unwanted communication.  eTeam is a $550 million global staffing company and we are a legitimate organization.  Please contact the BBB to notify them we have taken care of your complaint.  Best Regards, *****.

  • Initial Complaint

    Date:02/02/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Receiving calls, emails, and text messages daily from their recruiters. I have asked multiple times for them to remove my information from their database and to stop contacting me.Nevertheless, they persist.All I want is to never be contacted by this business or it's associates again.

    Business Response

    Date: 02/05/2024

    Hello,my name is ************************* and I am the Administration Manager here at eTeam.  First, let me apologize for your inconvenience.  I have notified our business team to ensure we do not contact you again in the future so you dont continue to experience unwanted communication.  eTeam is a $550 million global staffing company and we are a legitimate organization.  Please contact the BBB to notify them we have taken care of your complaint.  Best Regards, *****.

    Customer Answer

    Date: 02/05/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me on the contingency that their agents never contact me again.

    Regards,

    *****************************

  • Initial Complaint

    Date:01/30/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been harassing me via email, text, and phone for MONTHS!!! I cant express how many different emails and phone numbers Ive had to block from these people; Im almost ready to get a new number! I have no idea where they got my contact info from, but when someone tells you theyre not interested, LEAVE THEM ALONE!

    Business Response

    Date: 01/31/2024

    Hello,my name is ************************* and I am the Administration Manager here at eTeam.  First, let me apologize for your inconvenience.  I have notified our business team to ensure we do not contact you again in the future so you dont continue to experience unwanted communication.  eTeam is a $550 million global staffing company and we are a legitimate organization.  Please contact the BBB to notify them we have taken care of your complaint.  Best Regards, *****.

    Customer Answer

    Date: 01/31/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Regards,

    *********************

  • Initial Complaint

    Date:01/10/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They got my resume from the tech job platform DICE.com, where they continuously send me job offers FOR HEALTHCARE POSITIONS. There should only be tech/cyber jobs on that platform, why are you offering me travel health roles? I am a career switcher (healthcare to tech), which means they are likely scraping the details from viewable resumes and tailoring these scam attempts based on your profile to get personal info.Stop calling me. Stop emailing me. Stop sending me job offers.

    Business Response

    Date: 01/11/2024

    Hello,my name is ************************* and I am the Administration Manager here at eTeam.  First, let me apologize for your inconvenience.  I have notified our business team to ensure we do not contact you again in the future so you dont continue to experience unwanted communication.  eTeam is a $550 million global staffing company and we are a legitimate organization.  Please contact the BBB to notify them we have taken care of your complaint.  Best Regards, *****.

    Customer Answer

    Date: 01/11/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me contingent on never being contacted by this company again.

    Regards,

    *******************************

  • Initial Complaint

    Date:12/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Somehow this company got a hold of my phone number. I receive multiple calls and text every day. I have asked repeatedly, on the phone and by text, to be removed from their lists. Every time I am told they will take me off the list. Less than an hour later- another call! They are relentless and will not stop.

    Business Response

    Date: 12/18/2023

    Hello,my name is ************************* and I am the Administration Manager here at eTeam.  First, let me apologize for your inconvenience.  I have notified our business team to ensure we do not contact you again in the future so you dont continue to experience unwanted communication.  Please contact the BBB to notify them we have taken care of your complaint.  Best Regards, *****.

  • Initial Complaint

    Date:10/18/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never signed up for Eteam or applied for any job they have. I have no idea how they have my email but I am deleting and blocking their emails daily and nothing is working. I unsubscribe but they still wont stop. They are harassing.

    Business Response

    Date: 10/30/2023

    Hello, I am ************************* our Administrative Manager at eTeam.  Thank you for your feedback.  I have ensured with our leadership and in our systems that you will not be contacted again. Please let me know if you have any further issues.  Also, please notify BBB that we have resolved your complaint.  Thank you, *****

  • Initial Complaint

    Date:08/22/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied to a job advertised by this company in May of 2023, that was supposed to be located in ******* **. Once they contacted me about said position I found out they never had a job available in ******* ** and they were trying to push other travel RN jobs they had available in other states. Since then, I have repeatedly asked them not to contact me any longer because I am not interested in travel positions. I have received several phone calls and text messages per week, sometimes per day, since May. I need this to stop.

    Business Response

    Date: 08/23/2023

    Hi Handler,

    My name is ************************* (Administrative Manager)

    I have elevated your concern to our COO, and he will ensure you will receive no further communication from eTeam.  We apologize for the inconvenience.  Please let me know if you have any further concerns,and please notify BBB we have resolved your complaint to ensure you no longer have future communication. 

    Best Regards,

    *****

    Customer Answer

    Date: 08/23/2023

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as long as no further contact is attempted. If Eteam contacts me again, I will file another complaint.

    Regards,

    ********************

eTeam, Inc. is NOT a BBB Accredited Business.

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