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Business Profile

Sports and Recreation

North Jersey Cardinals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports and Recreation.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The organization is a youth baseball club. Payment was submitted for both spring and summer sessions. Half the funds go towards spring and the other towards summer. The spring session did not provide the required coaching and services promised by the organization, multiple complaints were made to the owner Frank Dasti, to response. Complaints were made by most families. The summer sessions were cancelled and no communications was made other than the summer was cancelled. Many, many emails were was posed to the owner and others about the funds being returned to now answers. Calls, text and emails were not provided, leading to extreme stress and frustration. After 2 months we receive a text that the summer funds will be returned “this weekend by mail”. Two weeks later and money has not been returned nor have multiple emails have gone unanswered. Frank D**** the owner is not acting in the best interest of children and taking money and not providing services.

  • Initial Complaint

    Date:08/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 5 2024, I signed my son up for this club baseball team paying for both the spring 2024 and summer 2024 season for a total of $2,900. On June 13th I received an email (see evidence below) stating that they were not able to hold a summer season and that they would refund our money back. I have emailed Frank numerous times and requested my payment back via venmo. He declined the request for re-payment and has ignore my email. Any help that you can provide wold be greatly appreciated. Thanks, matt On Jun 13, 2024, at 9:40 AM, Gail M****** wrote: ? Dear Parents, First, we would like to apologize for being unable to hold a summer season. We will be refunding the families of our spring/summer players for the lost season. We appreciate your patience as we navigate through the process. Sincerely, Frank D****

North Jersey Cardinals is NOT a BBB Accredited Business.

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