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ComplaintsforThe Solomon Organization
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Since Last Month Ive Complain About The Neighbor That Lives Above Me. Everyday When He Comes Home From Work He Likes To Exercise In The Apartment. My Family Lives Below Him. Sounds Like He's Jumping In Place And Jogging In Place Which Is Making My Whole Apartment Rattling And Shaking. I Have Many Medical Issues Right Now And This Is Becoming An Ongoing Issue. Ive Called **************** And They Said They would ************ It But It Seems Like They Havent.Im Starting To Think This Is A Race Issue. What I Like To Happen Is To Get Out Of My Lease. Im Not Happy Up Here At All.Business response
03/25/2022
My client has forwarded to me Ms. **** most recent complaint filed with your office. In it, Ms. **** states that the relief she is seeking is to be released from her lease. The Addison has already communicated with Ms. **** that it is willing to allow her out of her lease. In fact, in an email that Ms. **** sent to me on March 17, 2022, she acknowledged this and stated that she will let The Addison know when she has found a new place. As soon as The Addison hears from Ms. **** that she has located a new home, it will process her lease termination so that she can move.
In light of this, we deem Ms. **** most recent complaint to be moot. Thus, I do not intend to formally respond to it.
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Customer Complaints Summary
32 total complaints in the last 3 years.
15 complaints closed in the last 12 months.