We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Care

Karing with Kindness Home Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Care.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/11/22 I went to Karing with Kindness for a prosthesis and bras (I am a mastectomy patient). As soon as I walked in I gave them a script from my cancer dr. and they had me sign a bunch of insurance paperwork. Then I had a fitting. They did not have a prosthesis in my size nor did they have any bras in my size so ***** said she was going to order them and when they come in I could come and try them on and see if I like them and see if they fit. I did not purchase them without trying them on. I told ************ would not buy them without seeing if they fit properly.I called a few days later and left a few messages to see if the products came in. No one ever called me back so on 7/18/22 I went to another mastectomy place and bought a prothesis and 2 bras.I called Karing With Kindness again and got a message machine again. Again, no call back.Meanwhile I got the *** from ******** saying they paid the company for a prosthesis and 2 bras. I called ******** and my secondary insurance and told them I did not get the prosthesis or the 2 bras. I put in a fraud claim with ********.I called Karing and left another message. This time a woman named *** called me back. I told her I did not purchase anything from their store and they needed to call ******** and straighten it out.2 days ago I got a message on my machine from Karing saying my prosthesis and 2 bras are in, come and pick them up. (mind you it is a month after I first went there)I called today & talked to *** again & asked if she straightened it out & sent the money back to ********* She said no, I signed paperwork and she is disputing the claim. She said I HAVE to take the ***************** she got in. I told her I did not purchase them. I would never buy something as important as a ***************** without trying them on.She then hung up on me.Karing with Kindness fraudulently billed ******** and ************************************* (my secondary insurance). They need to give the $ back

Karing with Kindness Home Care is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.