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          Nissan of Turnersville has 1 locations, listed below.

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            Business ProfileNissan of Turnersville

            New Car Dealers

            Contact Information

            3400 Route 42

            Turnersville, NJ 08012-1775

            Visit Website
            (856) 740-7740

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            3400 Route 42, Turnersville, NJ 08012-1775
            BBB File Opened:
            1/27/1999
            Years in Business:
            32
            Business Started:
            12/2/1991
            Business Started Locally:
            12/2/1991
            Business Incorporated:
            2/25/1998
            Type of Entity:
            Corporation
            Alternate Business Name
            • Classic Nissan Of Turnersville
            Business Management
            • Mr. John Fanelli, General Manager
            Contact Information

            Customer Contact

            • Mr. John Fanelli, General Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/21/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a 2016 Kia ******* from Nissan. 1st issue was that the passenger front door could not open. Had to put it in the shop a week after getting the keys. My sales person told me (i have texts) that the issue was noted but never fixed. I feel that should have been fixed before putting the car up for sale. 2nd problem, when i reverse and brake there is a dragging sound. I told Nissan numerous times about this. The vehicle has been in the shop a few times bc of this and Nissan says they found no issue. I took the car to a different shop, i was told the dragging noise stems from bad brakes and rotors. I informed Nissan, they kept my car for 3 weeks, no communications at all. I had to call fpr updates. Repairs were never made. It's extremely nerve wrecking driving the vehicle. I should not have to pay for repairs on a vehicle that still has temp tags.i hadn't even made a payment yet and have these issues. Car was not sold "as is",and It's a safety issue at this point.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amy D

            07/24/2024

            We have a 2017 Pathfinder with ****** miles on it. In 3 years we had difficulty driving car. Took it to Nissan in Turnersville in **. Within 20 minutes of a mechanic driving it he said the motor was dead despite us driving our car to the dealership. Our neighbor is a mechanic and offered to help and asked for the diagnostics. My husband went to Nissan to get diagnostics. They reported there were no diagnostics done. Guess they have a *************************. My husband went back a day later and magically had diagnostics. They have had our car for over 6 months. They then said they would try and find a used motor for our car. We heard NOTHING from them. I had to call and raise **** for something to be done. DO NOT GO TO NISSAN OF ************ IN **. They lie, they are incompetent and they do not care about the costumer!!!

            Nissan of Turnersville Response

            07/25/2024

            We appreciate your business; however, the vehicle was diagnosed with "Nissan Consult" which produces any codes that the vehicle might have. The codes that the vehicle had were camshaft timing and engine oil pressure. Once the technician checked the engine, he found heavy sludge this usually occurs from lack of maintenance. I'm sorry that we didn't have the opportunity to service your vehicle to maintain it's proper function. If we can help any further please let us know.
            Read 1 More Customer Review

            Local BBB

            BBB Serving New Jersey

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