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Business Profile

Contractor Referral

Findextry LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/11/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ********************* company for a shower to bath conversion. The individuals that came out were not licensed plumbers leaving us without a shower for 3 weeks. The job was "complete" but left unsatisfactory glue everywhere, holes it was a sight to see. I have pictures. I called ******* who came out to see what had happened and he felt horrible of how bad it was and had a different non licensed person come out to fix it. Please note while they were changing it water started leaking from my ceiling which he also fixed and stated it wasn't due to a pipe leaking. I signed a contract of $3500 for the job with a 1 year ********* ship warranty. He felt horrible for what had happened and agreed to $2500 for the job. I also have pictures and texts of everything. The shower pipe in the wall that was replaced without my consent now has a slow leak and water is coming through my daughter's room on the wall where the pipe is. I reached out to ************************* who advised he is no Longer in business and he is not responsible for the leak. I reached out to my Mortage lender who advised that is untrue as he still does work to his rental Properties. ************* is in violation of the contract that I signed and still have. I am going to get a family lawyer involved in this matter. I am seeking back my $2500 Or for him to fix the leak and declined both.

Findextry LLC is NOT a BBB Accredited Business.

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