About

Local BBB:

BBB Serving New Jersey

BBB File Opened:

6/6/2017

Business Started:

5/5/2008

Business Incorporated:

4/28/2008

Type of Entity:

Corporation

Alternate Names:

The Pink Room Shapewear

Inthepinkroom.com

Business Management:

Ms. Maria Sparacio, Owner/CEO

Ms. Leidy Y Vallejo, General Manager

Additional Information

Refund and Exchange Policy

The most important aspect of the business is customer satisfaction; The Pink Room is devoted to ensuring customers receive the best quality items so that they may keep purchase returns and exchanges to a minimum. The Pink Room carefully chooses each item of its merchandise to bring you the best selection and style and offer you the highest level of customer satisfaction possible. However, they realize that returns and exchanges are a normal part of the course of business. To that extent, they ask that you carefully read the following policy in the event you find it necessary to return or exchange an item purchased from them:

If you are not satisfied with your purchase, you may return an UNWORN item within ten (10) business days (Mon-Fri, excluding national holidays) from the date of sale, and request a refund or exchange.
To facilitate a refund or exchange, the following conditions and regulations apply:

Items must be in perfect condition, meaning they must be UNWORN (not used for purposes other than trying on the garment), with the original tags attached, and in the original packaging.
Items must be free of marks, scents, spots, scratches or any physical or alteration damage. In order to keep items in their original condition, they suggest that when trying on garments, please be freshly bathed and do not apply any kind of body lotion, deodorant, oils, powders, perfumes, make up, or beauty products that could be transferred to the garment through bodily contact.
For obvious hygienic reasons, panties and any other items that have a direct contact with the crotch area, or direct contact with the breast area such as adhesive bras, are not eligible for return.
Be aware that the maximum number of exchanges is two (2) times from the original purchase.
Shipping fees on your original order are not refundable for reasons of product dissatisfaction; the customer is responsible for the return shipping fee of any such item. However, if the reason for return is a quality issue they will reimburse the cost of return shipping fees.
Specially marked items that are on sale or on clearance are non-refundable; sales on these item are final.

Please observe the following recommendations when trying on garments, in order to keep your purchase eligible for return or exchange:

Be aware that your purchase may be augmented with delicate material, such as lace, cotton lining, etc., or may be constructed of fine material itself, such as Lycra, Spandex, or other lighter materials. Therefore, they ask that you remove all jewelry prior to trying on your purchase, and also make sure you are not using your fingernails or other sharp instruments to help to close or adjust the garment.
If you are in post-surgery recovery, please be sure to cover any and all parts of your body that were subject to operation to prevent any spotting or discoloration of the garment. Also, they kindly ask for sanitary reasons that you use underwear when trying on your purchase.

Business Categories

Retail Stores, Lingerie