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Find a Location

Pelican Swim and Ski Center Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPelican Swim and Ski Center Inc.

    Pool Contractors
    Multi Location Business

    Additional business information

    Advertising Review:

    On February 8, 2022, BBB contacted the business regarding its website stating the following, "Lowest Prices Guaranteed in NJ & PA."

    According to the BBB Code of Advertising, Lowest prices, underselling claims

    Despite an advertiser’s best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.

    Advertisers must have proper substantiation for all claims prior to dissemination.
    Unqualified underselling claims must be avoided.

    Claiming “lowest prices” means that a business constantly monitors the prices of all their competitors and they adjust all of their prices regularly to ensure their prices are always lower.

    Unfortunately, the business failed to respond to BBB's request to modify or remove the claims.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Pelican Swim and Ski Center Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      3555 Route 22, Whitehouse, NJ 08888
      BBB File Opened:
      7/16/2001
      Alternate Business Name
      • Pelican Ski, Pool & Patio Shops
      • Pelican Pools

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/29/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      After delivery of our new spa, we questioned why some of the interior components/control panel were not OEM equipment and were told they were replaced to provide a superior product. We also had numerous issues with the spa shell deteriorating (they did come out to repair this issue multiple times). Spa is just out of warranty and is experiencing a leak. We had an independent tech assess the issues and it was discovered that the spa had been repaired prior to us purchasing it! This spa was sold to us as NEW. The repair costs are $2K. Both salesman/store manager ****** and Pelican Shops corporate have been contacted no resolution.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark R

      1 star

      12/13/2021

      I was racially profiled by a worker and manager. My brother and I were shopping for Christmas present while at the clothing section a worker holding a hanger came up and said in front of me Im missing a jacket and then proceeded to ask me if the jacket I was wearing was mine so she already assumed that I stole this jacket that was missing. Then at the register getting ready to pay for my brothers Christmas gift a manager walks up to the register and stood there looking at me as soon as I paid for the clothing he said out loud confirmed. Im avid snowboarder and been going there for years never once had this happen to me until now they just lost a loyal customer

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

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