Retail Stores
David's BridalThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Retail Stores.
Complaints
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/02/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
One of my Matron of Honor(my sister) ordered her dress which would take about 3 months to come because its a special ****** dress well the dress arrived and when she went to pick it up it was the wrong size the tag on the dress says size 0 however she specifically ordered a size 12 the store said its nothing they can do and told her to call customer service she calls customer service and they tell her they cant send her another dress in a bigger size even though it is completely their fault my wedding is in 2 months and the closest person to me possibly wont be able to be in my wedding because of ************ error and yet they think its acceptable to just ruin someones special day.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.