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Find a Location

Party City Corporation has 160 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Party City Corporation

      100 Tice Blvd Woodcliff Lake, NJ 07677-8404

    • Party City Corporation

      730 Route 202 South Bridgewater, NJ 08807

    • Party City Corporation

      400 Commons Way Rockaway, NJ 07866

    • Party City Corporation

      Route 440, Bradley Shopping Center Jersey City, NJ 07304

    • Party City Corporation

      2706 US Highway 22 West Union, NJ 07083

    Business ProfileforParty City Corporation

    Party Supplies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Bankruptcy:
    On 01/17/2023, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 23-90005. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court, Southern District of Texas PO Box 61010, Houston, TX 77208. Houston TX 77208 for resubmission to that court. The case number should be entered on the form.

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    115 complaints closed in last 3 years

    46 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Display and retail sale of party supplies and related items, Halloween costumes, novelty Halloween items and Halloween accessories, paper goods, balloons, snacks, soft drinks, soda, candy, greeting cards, candles, wrapping paper, rentals, trim a tree, and other related products.

    Business Details

    This is a multi-location business.

    Find a Location

    Party City Corporation has 160 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Party City Corporation

        100 Tice Blvd Woodcliff Lake, NJ 07677-8404

      • Party City Corporation

        730 Route 202 South Bridgewater, NJ 08807

      • Party City Corporation

        400 Commons Way Rockaway, NJ 07866

      • Party City Corporation

        Route 440, Bradley Shopping Center Jersey City, NJ 07304

      • Party City Corporation

        2706 US Highway 22 West Union, NJ 07083

      Headquarters
      100 Tice Blvd, Woodcliff Lake, NJ 07677-8404
      BBB File Opened:
      2/2/2007
      Years in Business:
      28
      Business Started:
      1/5/1996
      Business Incorporated:
      1/5/1996
      Type of Entity:
      Corporation

      Customer Complaints

      115 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/22/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I knew I shouldn't have fallen for this and I usually don't but I really wanted my mom to have her mother's day balloons On May 8 2024 I attempted to make a balloon order with party for mother's day I wasn't going to order as much as I did but they had a promo using the code bash20 where you received 20% off your entire order plus free shipping over 59 dollars I spent nearly 70 dollars and while it took the 20%off I still paid for the shipping before completing the order I spoke to an associate who told me I was correct it should've came off but since it didn't I could still place the order but I would be refunded the shipping fee. I was hesitant but I agreed. After I made the order I went back online to the associate and she told me she successfully refunded the shipping fee back to me it would take 5-7 business days. 5-7 business days came and went no refund I called them to ask where's my refund they said it was processed on May 11th so 5-7 business days after that I counted yesterday was the eighth business day and I still don't have my you all tricked me and lied to me I want my money back!
      Read More

      Customer Reviews

      41 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      cedric g

      5 stars

      06/29/2024

      ******************************************* I recently had an extraordinary experience at Party City, and it was all thanks to the re****able assistance provided by a shining star at the store. Amidst a slight hiccup in my search for certain items during a recent visit, a beacon of exceptional customer service emerged to rescue my day.This re****able individual, **********, possessed a rare blend of efficiency, kindness, and professionalism. With ***** and skill, she swiftly navigated the aisles and effortlessly located every item on my list, ensuring my needs were not just met, but exceeded.Thayeshiah's presence was like a breath of fresh air, infusing the store with a sense of warmth and genuine care. It was evident that she was not just assisting me as a customer but rather as a cherished guest in her domain. Her dedication to service and her unwavering commitment to excellence were truly inspiring.In a world where exceptional service is often hard to come by, encountering such a gem was a true delight. **********'s impact went far beyond a simple transaction; it left an indelible **** on my heart and soul. Her performance was nothing short of extraordinary, setting a standard of service that others should aspire to emulate.To Thayeshiah at Party City, I extend my deepest gratitude and admiration. Your exceptional service and unwavering commitment to excellence deserve to be celebrated and recognized. You are a true asset to the team, and your light shines brightly in the world of customer service. Thank you for making my experience truly unforgettable.

      Local BBB

      BBB Serving New Jersey

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