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Find a Location

French Brothers Homes has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • French Brothers Homes

      944 Acacia Ave Alamogordo, NM 88310-9031

    • French Brothers Homes

      2800 Beretta Ave Artesia, NM 88210-3752

    • French Brothers Homes

      PO Box 593 Alamogordo, NM 88311-0593

    • French Brothers Homes

      4629 Azure Hills Rd Las Cruces, NM 88011-4367

    • French Brothers Homes

      2118 E Tanglewood Ave Hobbs, NM 88240-2564

    Business ProfileforFrench Brothers Homes

    Home Builders
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This Company's business is Home Builders.

    Products & Services

    New Homes

     

    Business Details

    This is a multi-location business.

    Find a Location

    French Brothers Homes has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • French Brothers Homes

        944 Acacia Ave Alamogordo, NM 88310-9031

      • French Brothers Homes

        2800 Beretta Ave Artesia, NM 88210-3752

      • French Brothers Homes

        PO Box 593 Alamogordo, NM 88311-0593

      • French Brothers Homes

        4629 Azure Hills Rd Las Cruces, NM 88011-4367

      • French Brothers Homes

        2118 E Tanglewood Ave Hobbs, NM 88240-2564

      Location of This Business
      944 Acacia Ave, Alamogordo, NM 88310-9031
      BBB File Opened:
      1/23/1995
      Years in Business:
      40
      Business Started:
      1/1/1984
      Business Incorporated:
      1/5/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 55742 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 8/31/2024.

      These agencies may include:

      New Mexico Construction Industries Division

      PO Box 25101

      Santa Fe NM 87504-5101

      (505) 476-4700

      Fax: (505) 4764615

      http://www.rld.state.nm.us/construction

      Type of Entity:
      Corporation
      Alternate Business Name
      • French Brothers, Inc.
      Business Management
      • Mr. Tom French, Vice President
      Additional Contact Information

      Fax Numbers

      • (575) 443-2961
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/09/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Paid $500 deposit for house with French Bothers on August 13th, 2023. Requested funds to be returned on August 18th. Received the ‘Buyers Request to Terminate’ document on September 1st, 2023. Was assured that deposit was going to be returned. Messaged sales rep on October 13th 2023 to get an ETA on funds. No response. French Brothers has sold **** ******* home to other buys and still hasn’t returned funds after assuring me that they would be returned.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sean E

      1 star

      07/25/2024

      From a former Employee and Current Homeowner. Reading though the other reviews its clear to see that French's quality has tanked in the past few years and my house is no different. My issues started Day 1. I was told every item on my inspection report was fixed by my builder ************************* and his Assistant *************************. There were 43 Noted fixes on my report including: Dozens of Stucco Cracks especially near windows and doors, sloppy patch work on stucco, Weep Screed covering missing or installed wrong, Front door missing proper weather strips to keep out dust, Settlement cracks in my garage ceiling, insufficient power coming from AC unit, Grout chips and bare spots, unaligned closet door, Nail Pops etc. One Items that was noted is my SPLIT granite, Not a crack, its a split that breaks the granite. I was told an epoxy filler is my only fix (My countertop has several of these discolored/ un texturized/ puttylike and noticeable band aid fixes already covering the many chips in the stone) because even though it was called out on the report and I was told it was fixed, because I did not triple check and I signed I am SOL. Another example would be my closet shelving in my master closet. My inspector called it out for not having proper backing installed missing a top shelf and being loose. It came as little surprise when my entire master closet railing system failed and pulled from the wall. Another example would be my sliding Patio door. My patio door was called out on my inspection as it clearly doesn't sit properly in the framing causing pinching, squeaking and THE INABILITY TO OPEN PAST 1 FOOT randomly and sporadically thought the day. Not only is this inconvenient but it is an extreme fire safely concern as this is the closest exit to my kitchen. I have spoken to the warranty department about this several times and when I was told the techs were contacted, ****** the Assistant builder became my warranty tech and is now asking to look at the patio door again??? 0/10

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

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