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Business Profile

Auto Repairs

Familia Auto & Tire Repair

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I took my vehicle in to ** the owner of the business and he fixed my car, head gasket with timing kit, pressure clean & resurfaced, new alternator, thermostat & gasket, coolant & spark plugs parts and labor came out to $1369.96 and I was given a 1 year warranty for parts & labor. Around in May ** also replaced my radiator because my vehicle was still over heating on my way home with my car it overheated and turned off and would not start anymore, so I called a tow truck to take my car back to the mechanic about 2 weeks after my car would not start probably early June and whenever we call to check on my car he always has an excuse for not getting my car fixed, it’s been around 5 months that he’s had it in his shop and he is not doing anything to my car! I need my car ASAP because I have been borrowing cars from my family to get me to work and back! If ** is not wanting to fix my car I would like all my money back so that I can take my car somewhere else to get it fixed!

    Customer response

    01/05/2023

    I would like the complaint to be closed.  

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