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Business Profile

Book Sales

One Deal, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Book Sales.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Andrew H

    Date: 03/06/2024

    Great deal, love that they include a bunch of bonuses with ebook purchases. Still deciding whether I will keep going with the membership after the trial as well, but good experience so far. Had one question for their support team and they got back to me within 24 hours.

  • Jose O

    Date: 05/25/2023

    I have never purchased any products or services from "Life Hack Library" from this company. They have taken 4 months from my checking account of $19.87. Everytime I've called there contact number, you only get a recording and no answer. This is indeed a scam, I don't know how they got my credit card number but I've never received any products or services from this company. I've advised my Bank to cancel any payments to this company. As you can tell, they don't use their real name and you have to search for other names with the same address. This is a scam and I want a refund of $ ***** which was taken out of my account illegally and fraudalently. I will be contacting my states AG office and the ****

    One Deal, LLC

    Date: 06/16/2023

    Hi ****,I want to express my gratitude for choosing The Life Hack Library. You are a valued customer. Your feedback has been incredibly valuable in our continuous efforts to enhance the customer experience. Please accept our sincere apologies for any inconvenience this situation may have caused you. Our utmost priority is to ensure that no one is enrolled in our membership without full awareness.Upon reviewing your initial order for the discounted e-book bundle, we want to clarify that during our membership promotion, we clearly indicated on the sales and checkout pages that the discounted price included a complimentary two-week trial of The Life Hack Library **************** Additionally, we included a separate membership notice, along with login details, in the order confirmation email sent after your purchase. Furthermore, we made it explicitly clear that the membership can be canceled at any time during the trial period, without any charges incurred. After the trial period, the monthly cost for the membership is $19.87, which grants members unlimited access to all *****+ e-books on our website, access to exclusive e-book collections, access to exclusive video programs, access to exclusive partner offers and automatic entry into our monthly giveaways.We deeply regret that you were unaware of the terms when signing up for the free trial, as we strive to ensure transparency throughout the process. It seems that our customer support team was able to assist you in resolving this matter. As a gesture of goodwill, our customer support team will be emailing you a $20 gift card to compensate for the trouble you experienced.As a relatively new business, we are constantly seeking ways to improve, and your message has provided us with valuable insights to enhance our customer experience. We genuinely appreciate your patronage and thank you once again for reaching out to us. We hope you have a wonderful day.

One Deal, LLC is NOT a BBB Accredited Business.

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