Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

SRW Wellness LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSRW Wellness LLC

    Diet Products

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    320 Gold Ave SW Ste 620 PMB 2462, Albuquerque, NM 87102-3210
    BBB File Opened:
    10/11/2022
    Years in Business:
    2
    Business Started:
    12/21/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Rapid Results
    • HempLabs CBD
    • Applied Science Keto
    Business Management
    • Mr. Jesse Smith, Account Manager
    Contact Information

    Customer Contact

    • Mr. Jesse Smith, Account Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    received 2 bottles of hemplabs cbd gummies that i did not order on 4/21/24. I did order 2bottles in march of this year. the distrubuter is *** ************ of Albuquerque N.M. I believe this maybe a scam. I do not know as yet if I was charged
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica H

    1 star

    06/18/2024

    I bought a trial package that was supposed to be for *****. That included 1 bottle of each, the gummies and the keto cleanser. (Online I denied the cleanser, but still wanted to try the acv gummies) I never got an email or a paper trail besides the charges on my account. The first charges were ***** and the another ******! I couldn't stop the charge as it already went thru to my account, but I was scammed for prices. And then it rolls you over into a monthly subscription, I did cancel it but I see today that I have another pending transaction for another ******?!? I called the number that was linked with the pending transaction under getsrwwellnessproduct and . And I talked to someone that sound from the ***********, very hard to understand, "***" stated he would cancel my subscription and stated an email would be sent out and I got an cancel order number but haven't received any paper trail! I am beyond disappointed ?? I hate scams!

    SRW Wellness LLC Response

    06/20/2024

    Hello *******,We do apologize for any inconvenience this may have caused you. If you have not cancelled your account has rolled into a monthly subscription as agreed to by the terms and conditions (you had to agree to the terms to be able to place the order). We did not receive a cancellation request from you in the allotted time, so we naturally assumed that you were satisfied with the product and charged you accordingly, as agreed to by the Terms and Conditions.As a gesture of goodwill, we have provided a complete refund for the most recent order. Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.Rest assured, the account is canceled and you won't receive any further charges.Thank you

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.