Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Signature Heating, Cooling & Plumbing, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforSignature Heating, Cooling & Plumbing, LLC

    Heating and Air Conditioning
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    13 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Susie E

      5 stars

      07/06/2024

      ******* from signature did a fantastic job at our home on hvac. He was able to diagnose the problem quickly and gave a solution.
    • Review from Brett R

      1 star

      03/11/2024

      I spent nearly 30k to have them install mini splits in my house. I ordered them on December 26th of last year. The man who sold me the system told me that it would be installed in a matter of a few weeks. Today is March the 11th and they finally showed up to install the system today -and after spending the whole day here the unit in my living room doesnt work.. When I told the head of the crew it wasnt working he tried to take me for a fool and told me that it was just really quiet!. The system was even saying there was an error (PC 03 refrigerant imbalance). The main unit is not functioning at all. I had this company install a mini split upstairs in my house 5 years ago and there were problems then, but they admitted it and came back to fix them right away. I couldnt even get these guys to commit to fixing this issue in a timely manner. After all this money spent and taking time off work to have this done, I am very unsatisfied with this company.
    • Review from Darryl F

      5 stars

      12/14/2023

      *********************, HVAC Service Technician, very knowledgeable, professional, with attention to detail, I have and will continue to recommend Signature Heating and Cooling Plumbing Electrical

      Signature Heating, Cooling & Plumbing, LLC Response

      12/15/2023

      Thank you so much for taking the time to leave us and **** a positive review. We greatly appreciate your recommendation, it means the world to us!
    • Review from Michele P

      5 stars

      11/08/2023

      I have used Signature Heating and Cooling for years, and they have always been terrific and today was no exception---************ was knowledgeable, through, efficient, and skilled and did a great job turning over my swamp cooler for heat, checking my water heater, etc. Highly recommended!

      Signature Heating, Cooling & Plumbing, LLC Response

      11/09/2023

      Thank you very much for your kind words! We will pass on the words of praise to ****, he is a great person to work with! Thank you very much for using our services, we look forward to helping in the future with any plumbing, heating/cooling, or electrical needs you may have. Best regards
    • Review from Dennis B

      5 stars

      10/26/2023

      SIGNATURE HVAC has done it again John ****** HVAC tech really knows his stuff he even found some things that were never done before and repaired them all. I have used this company before And I will continue to do so.

      Signature Heating, Cooling & Plumbing, LLC Response

      10/31/2023

      Thank you very much for your kind words! **** is great, we will pass along the praise! if you need any help in the future please let us know, thank you!
    • Review from Rafal M

      5 stars

      10/09/2023

      Had a visit from ************************ - very thorough and professional. Would absolutely recommend.

      Signature Heating, Cooling & Plumbing, LLC Response

      10/10/2023

      We appreciate you submitting the review for our company! Please let us know if there is anything in the future that you need! Best regards
    • Review from Katherine N.

      1 star

      09/28/2023

      Im not sure how the reviews are so high except to say those must have been easy problems to solve. Im 25k less and over a year into hiring signature heating and cooling and I would love to say every time they come to my house I dont feel scammed, but I cant.The most recent job was a full check through my electrical for a house built in the 70s. They have come 4 times and nothing is ever finished or done correctly. Also my home was treated like a trash can wich makes since considering the 20 something year old repair assistant made his dislike of working clear to anyone around him. S******* in face plates must be a bummer dude funny since I asked him not to do it and he still did

      Signature Heating, Cooling & Plumbing, LLC Response

      10/31/2023

      Dear *********,I want to start by expressing my sincerest apologies for the experiences you've had with our services. It deeply troubles us to hear that you're feeling dissatisfied and frustrated with the work we've done for you.I understand your concerns about the quality of service and the behavior of ************** during your recent visits. We take these matters very seriously and will certainly address them within our team. Such behavior is not a reflection of our company's values and the level of service we aim to provide.I would like to look into your specific case to understand the issues you've encountered and address them appropriately. However, we couldn't find a record of service under the name you provided. It's possible that there might be a discrepancy in the name on our records or some other issue. To assist you better, could you please verify the contact details or any alternative name the service might be listed under?Our goal is to ensure your complete satisfaction, and we are committed to resolving any outstanding issues promptly. Your feedback is invaluable in helping us improve, and I genuinely appreciate you bringing these concerns to our attention.Please reach out to us with the correct information, and we will investigate your case thoroughly to make things right for you. Your comfort and trust in our services mean a lot to us, and we are dedicated to earning that back.Thank you for taking the time to share your concerns with us. We look forward to working with you to rectify the situation and restore your faith in Signature Heating and Cooling.Warm regards,****************** General Manager Signature Heating and *******************************************
    • Review from Jay S

      1 star

      08/30/2023

      Avoid this company at all costs. I had them come out to check on my HVAC unit, and the guy said he looked at it and fixed it, and charged me an arm and a leg.Merely a few weeks later, it is acting up again and having issues. I called signature and they said they would have to charge me all over again for him to come out, even though these issues should have been caught the first time around.Why do they think they can justify charging to have someone come out every single time when it's their fault the issues weren't caught the first time around?Instead, go work with a company who can take ownership over their responsibility and doesn't keep charging you just for the heck of it.

      Signature Heating, Cooling & Plumbing, LLC Response

      09/04/2023

      Dear *********** We're truly sorry to hear about your recent experience with our HVAC service. We understand how frustrating it can be when issues resurface after a service call. We genuinely value your feedback and want to assure you that your satisfaction is important to us.While we regret any inconvenience you've faced, we'd like to clarify that our technicians follow industry-standard procedures during their visits. We aim to provide comprehensive solutions during each service call, but unfortunately, HVAC systems can sometimes develop unforeseen issues.We would appreciate the opportunity to make this right for you. Please consider reaching out to our customer support team so that we can discuss your specific situation and find a resolution that meets your satisfaction. Our goal is to ensure that you have a reliable HVAC system and a positive experience with our company.Thank you for sharing your concerns with us, and we hope to have the chance to address them promptly.Sincerely,Signature Heating Cooling and Plumbing
    • Review from Gabriele C

      5 stars

      07/28/2023

      ******************************* was very efficient, helpful and fixed my water heater in a timely manner. I would recommend Signature Heating, Cooling, Plumbing and Electrical to anyone needing service. They installed my new furnace and A/C s few years ago and the service was excellent.

      Signature Heating, Cooling & Plumbing, LLC Response

      07/29/2023

      Thank you very much for the praise for ******! We appreciate you taking the time to leave this review. If you every need anything we are just a phone call away!
    • Review from Jennie R

      5 stars

      07/19/2023

      Friendly, competent, and efficient is how I would describe *********************. His expertise is top notch and his service was excellent. I will recommend Signature Heating, Cooling, Plumbing, and Electrical to all in need. The company was quick to respond and solved the problem within an hour. Thank you so much *********************. ****** and ******

      Signature Heating, Cooling & Plumbing, LLC Response

      07/21/2023

      Thank you both for the kind words! I will make sure to pass along the praise to ****! If there is ever anything in the future, we can help with please let us know.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.