See Hours
| Monday | 8:00 AM - 5:00 PM |
|---|---|
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
About
Overview
BBB Accredited Since: 12/14/2017
Years in Business: 21
Payment methods:
All Forms
BBB Accreditation & Rating
About This Business
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 11/27/2012
- Business Started:
- 12/22/2003
- Business Started Locally:
- 1/1/2007
- Business Incorporated:
- 9/14/2006
- Type of Entity:
- Corporation
- Alternate Names:
- EC-Council USA
- International Council of E-Commerce Consultants
- EC-Council New Mexico
- Business Management:
- Mr. Steve Graham, Secretary
- Mr. Eric R. Lopez, Treasurer
- Mr. Sanjay Bavisi, President
Additional Contact Information
- Principal Contacts
- Mr. Eric R. Lopez, Treasurer
- Customer Contacts
- Mr. Eric R. Lopez, Treasurer
- Additional Email Addresses
- Primary:
Additional Information
- Refund and Exchange Policy
- Open Enrollment or Live, Online Courses
In the instance that a student needs to cancel or reschedulea traditional Instructor-led (ILT) or Live, Online (iWeek) course, pleasecontact EC-Council by notifying your account rep, or at our main line at 505-341-3228or by email at: [email protected].
If Client Cancels
Prior to the end of the first day of class, refund = 100%
After start of the class, but prior to completing 30%, refund = 90%
After completing 30%, but prior to completing 60%, refund = 50%
After completing more than 60%, No Refund.
iLearn Asynchronous Courses
Prior to activating the course key- 100% refund. Once courseis activated, no refund. Course term begins on date of invoice and ends twelve(12) months from invoice date.
The iLearn courses are a single user license and are nottransferrable.
Course Materials
No refunds will be issued for mobile devices or physicalcourseware once seal is broken by client. Online course materials such ase-courseware, online exam prep programs or iLabs, online labs cannot berefunded once activated.
Retail rate plus shipping will be prorated into percentageslisted above for approved refunds for un-opened Courseware or mobile devices.
Refund Schedule
All approved refunds will be made within 30 calendar days ofthe institution receiving written notice of a student’s withdrawal or the datewhich the institution terminates enrollment of the student, whichever isearlier. - Business Categories
- Information Technology Services, Continuing Education
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