Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Jiffy Lube has 36 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Jiffy Lube

              3520 Calle Cuervo NW Albuquerque, NM 87114-9220

            • Jiffy Lube

              1201 San Mateo Blvd NE Albuquerque, NM 87110-6427

            • Jiffy Lube

              1975 Cerrillos Rd Santa Fe, NM 87505-3382

            • Jiffy Lube

              1805 E Lohman Ave Las Cruces, NM 88001-3132

            • Jiffy Lube

              2613 N Main St Roswell, NM 88201-6553

            Business ProfileJiffy Lube

            Lube Services
            Multi Location Business

            Contact Information

            3520 Calle Cuervo NW

            Albuquerque, NM 87114-9220

            Visit Website
            Email this Business
            (505) 897-6701

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            17 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This Company's business is Automobile Oil Lubrication and repair Services

            Business Details

            This is a multi-location business.

            Find a Location

            Jiffy Lube has 36 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Jiffy Lube

                3520 Calle Cuervo NW Albuquerque, NM 87114-9220

              • Jiffy Lube

                1201 San Mateo Blvd NE Albuquerque, NM 87110-6427

              • Jiffy Lube

                1975 Cerrillos Rd Santa Fe, NM 87505-3382

              • Jiffy Lube

                1805 E Lohman Ave Las Cruces, NM 88001-3132

              • Jiffy Lube

                2613 N Main St Roswell, NM 88201-6553

              Location of This Business
              3520 Calle Cuervo NW, Albuquerque, NM 87114-9220
              Email this Business
              BBB File Opened:
              11/1/1983
              Years in Business:
              48
              Business Started:
              4/1/1976
              Business Incorporated:
              6/16/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • Lubricar, Inc.
              • Jiffy Lube
              Business Management
              • Mr. Quinn Woodard, Vice President of Operations
              • Mr. Rick Brittain, Regional Manager
              • Ms. Angelica, Human Resources Manager
              Contact Information

              Principal

              • Mr. Quinn Woodard, Vice President of Operations
              • Ms. Angelica, Human Resources Manager
              Additional Contact Information

              Fax Numbers

              • (505) 897-6706
                Primary Fax
              • (505) 266-4431
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              17 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I went to Jiffy Lube on Coors and paseo to get an oil change and emissions test. I failed the test because of a bad thermostat. I ended up getting the thermostat and and coolant sensor replaced and when I was going to pick it up they asked if I had any trouble starting it, which I did not. They couldn’t get it started so I left it over night and when I called in the morning to see what was going on they said that it was fixed and it was a faulty ground connection. I arrive to pick it up and start driving out and once i get on the main road the car starts stuttering and cutting off the power. Before taking it in for the thermostat and oil change I never had this problem and never had any problem with the electrical connection to the engine. I brought it back and they just told me “we don’t do electrical work but there’s a place that you can go to that’s expensive. Sorry we don’t do electrical.” I am now out $650 for what they did to the car and now i have to take it to another mechanic to get a ground fixed. This is completely unacceptable and i’m considering taking this to court.
              Read More
              Read 16 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              WILLIAM M

              04/23/2024

              Due to poor inventory management, I was charged an upsell on oil which cost me an additional $35.00. The consumer is being charged for their poor management!! Not how you run a business. Will not return??
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving New Mexico and Southwest Colorado

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.