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Business Profile

Home Builders

Hakes Brothers, LLC
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BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Hakes Brothers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hakes Brothers, LLC has 4 locations, listed below.

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    Customer Review Ratings

    1.3

    Average of 30 Customer Reviews

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    Review Details

    • Yenifer P

      Date: 04/21/2025

      If I can give a zero star I would with a heart beat!! Their warranty is no good. I only have 4 years in this house and the foundation has moved a lot causing my house to crack. I contacted the construction manager and he sent out an inspector to inspect the foundation and even the inspector told me our foundation is bad and yet I get an email a month later from their warranty department stating that yes our house has shift but its not their problem! What??? Its a foundation problem but they wont fix it? The house is only 4 years old, I should not have to go through this. I am hiring my own inspector and a lawyer! Hakes brothers is breaking the rules! This is considered a neglect, I am not going to stay quiet! Please do not buy from them!! Their warranty is no good.

    • Shane S

      Date: 04/05/2025

      If youre in the market for mediocrity Hakes is the right builder for you. If youre looking forward to having most, if not all of your concerns dismissed or poorly addressed during the building process look no further. This is a builder who will constantly claim that their poor craftsmanship meets standards and that its not necessarily about customer satisfaction.

    • Cathy P

      Date: 02/24/2025

      If it were possible to give negative stars, I would give -5. PLEASE SAVE YOUR MONEY. My family moved to NM 2 years ago and we spent close to 1 million dollars on 2 Hakes Brothers BRAND NEW homes. These homes are poorly constructed and the customer service is atrocious. Over and over we have to call for WARRANTY WORK. We get the run around constantly from our customer service warranty representative, ****** *********. He promises to get repair workers to our homes but we have to continue to call over and over again. The appliances that they charge an extreme premium for are ALL TRASH. Out of the 14 appliances between the 2 homes, over half have had to have service and 2 have already had to be replaced before they were 2 years old. Out of 14 brand new homes on our street, there isn't one home where the sliding glass can be easily opened. I had to have repair men out 3 times to work on it, and it still is very difficult to open. My windows were not sealed, had a house full of sand. My laundry room light broke in less than a year, we have been trying to get ****** ********* to send an electrician for 2 months but we just kerp getting the run around. If we had known how awful these people are WE WOULD HAVE TAKEN OUR MONEY TO A DIFFERENT BUILDER. PLEASE SAVE YOUR MONEY AND THE HEADACHES AND FIND ANOTHER BUILDER

    • David C

      Date: 02/01/2025

      Poor quality, do not waste your time and money with this builder.

    • Ismael D

      Date: 08/13/2024

      I bought a hakes home in 2021. The quality of work is very poor, especially the concrete work. May home patios and driveway are full of cracks. The cabinets are falling apart and the stain is comming off.I have lost several imitation stones from the front walls. The paint in the interior base boards is peeling.All these issues have gone unanswered. Be careful when buying a home frome hakes. Once you close you'll be on your own.

    • Natalie D

      Date: 08/12/2024

      Never buy a Hakes home. Had we not been knowledgeable enough and had people come do private inspections and tell us what all was severely wrong with the entire house, wed be having a one year old home with roof leaks crumbling apart at the seams (it probably is on the very inside where we cant see, given how crooked and cheap Hakes is). The home was built lacking attention or concern for detail. The superintendent we had was *******************. We pointed out several issues with the home during the final walkthrough and demanded repairs. He dismissed a lot of unacceptable flaws including but not limited to paint splashed all over, concrete splashed all over, incomplete grout and tiling, grout splashed into the shower drain clogging it, a faulty garage door deal, a garage floor with dysfunctional concrete, incomplete crickets and seals on the roof, a window placed so poorly it wouldn't open or close, the wrong color of stucco painted around the window when replaced etc the list goes on. Upon ****** attempt to repair these things (he took it upon himself for a few projects), the end result was actually worse. He didn't wish to hire anyone capable of doing the job correctly. Hakes has a severe problem with identifying what is wrong with their homes due to the work not being done correctly the first time, and thus larger problems on repair. While the tile was repaired and many things were (because we are knowledgeable home owners), these are things that should have been done right the first time. Our shower tile was pooling water due to uneven tiles placed and they all had to be repaired. Hakes took shortcuts on the repairs and the workmen who came to do so were honest with us and informed us they were doing it how Hakes wanted them to, not how the correct work is supposed to be done. There are ethical issues with these people. NEVER buy a house from Hakes Brothers. Contact me and I will provide you with further details and information if you have any questions.

    • Jeremiah M

      Date: 06/26/2024

      I originally was going to close on a Different Builder but unfortunately it didnt go through when I was introduced to Hakes Brothers. My wife loved the house and we closed on it. The warranty is NO GOOD FOR NOTHING. They dont respond and when they do its not covered according the ***************. He assured me things were going to get taken care of never acted let alone answer. I have several emails from broken welds to electrical problems, to cabinet to door problems they dont want to ***. My house isnt even a year old. I wish I would have closed on that Saratoga Home instead of this cheap lemon House. DO NOT BUY A HAKES BROTHERS HOME!! LOOK FOR ANOTHER BUILDER!!! Im stuck with this ??IM SELLING ASAP

    • Mark J

      Date: 06/25/2024

      Bought a house remotely because we were overseas (military) and the workmanship is horrible. All the tile on the floor, backsplashes, bathrooms, etc. are unlevel with uneven grout lines. The baseboards are sloppy, crooked, and there is caulk all over the place. The garage doors are flimsy and let alot of dirt and bugs in. Everything seems low quality for the price we paid...There are so many awful things I can't list them all. Hakes Brothers refuses to help because the house is past the one year warranty period. Hindsight is 20/20. Steer clear of Hakes Brothers.

    • Lucio A

      Date: 06/22/2024

      I just closed on my new house on April 29th and everything had to of been tested and make sure theirs no leaks no where well ******** since the end of may we noticed water coming out outside of our west shower and put in a claim issue its been 2 **** weeks and they still cant get this **** resolved but yet when they want to sell a house their they are all nice and sweet. ******** as **** people its my second home with Hakes and issues still dnt stop, will be the **** last I dnt recommend them to no one!!!

    • Richard d

      Date: 02/23/2024

      Found out that their warranty offer is not truly supported. My tile had a known issue of not adhering to the floor properly. I had to call them about the issue even though they knew that 200 homes had this issue. Why couldn't they contact us with the problem? Initially, they responded with with a 20K offer, then they offered us close to 7K. I have not gotten close to that amount with any contractor to fix this issue. I need close to 5K additionally to get my tile fixed and the company is not willing to assist the homeowners. So I have a garage full of new tile, grout, and thin set that will sit till I can get the additional funds to get the tile replaced. This should have been the responsibility of the builder and their warranty. I am a veteran who thought I would be getting a great home and now I have a lemon house that I cannot get fixed. I would recommend anyone who is thinking of purchasing a Hakes Brothers house to reconsider. And as veterans would let other veterans know to go elsewhere.

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