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Business Profile

Restaurants

Pink Adobe Restaurant

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/27 my wife ordered the Southwest Chicken Salad ($20 with tip, she claims is the best salad ever because of the salad dressing). She orders this salad just about once a week as her treat for dinner. We live 20 minutes away and I come to town to pick it up. On this day they forgot to give her the dressing, I called them about the issue and was told, " sorry that this happened, next time we will fix this, I will give you a discount the next time you order the salad". On Friday the 9/30 she once again ordered her salad. I picked it up and was given the check, I reviewed the check it was no more than $1.00 less than usual. I told the hostess that I was promised a discount, she looked at it and stated that she did not do this and called for the hostess that created the ticket. She came out and I questioned the total, she informed me that the total is correct, she gave me a $1 discount on my order, instead of the usual $18 it was only $17! What business would do this to any customer as a resolution, and we order weekly from them, even worse. My wife will desire this salad again so not going back is not the answer.

Pink Adobe Restaurant is NOT a BBB Accredited Business.

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