Business ProfileforSilver Street Express Lube

I took my car in September 5th 2023 to get and oil change and for them to check my brakes and to check my tires as I was having vibration issues. They did not give me or my boyfriend who was there an estimate on how much it will cost and just took the car in and did an oil change and brakes. After they changed the brakes and oil change they then charged us $415.59 for the service, we paid confused why it costed so much without being told before and went to drive the car out. We got to the road and I had noticed I had no brakes at all and could not stop the car, so we brought it back to them and told them I had no brakes and still has a vibration. They called us about an hour later and said I did have brakes and can't find anything wrong and to come test drive it ourselves. We drove back and they handed us the key and as my boyfriend went to go start the car the key fob broke in his hands and we couldn't start the car and had to buy a brand new key. Once we got a new key which costed us another $293.65 we got the car running we drove it noticed nothing changed and took it to a different shop. That shop informed us they didn't bleed my brakes and left the brake line loose and that my front tire had a bald spot and that's what whad causing the vibration. On September 7th we went into silver street express to complain and the receptionist knew about the mechanic breaking our key and tried to glue it as well as the brake line loose and leaking and not inform us. We got the mechanics number and called to complain and he blamed everything on my boyfriend saying he broke the key and he played with the brake line and that he won't do anything to fix it.