Business ProfileforSlimygoodtime, LLC

After viewing my friends IG story of her daughter attending a party here and asking her about it at the school we work for I decided to check out their social media. The photos showed children of all ages having fun. I followed the link listed and saw on the website that party experiences were for either 7+ or 5+. I knew my friends daughter was 3 and was able to enjoy the birthday party she went to. I then called them and explained that my daughters birthday was on Halloween but we were celebrating a day early and told them she was 4 and she'd be turning 5 on her birthday. I also let them know all her friends were either already 5 or would be turning 5. The lady on the phone said it was fine as long as they had a parent who could help them. I wanted to be sure all my daughters friends could participate. If she would've said it wasn't okay I'd have booked my daughter's birthday at Lifetime where they allow children younger than 5 to participate in making slime. A few days before the party I received an email. The email was just basic information about the party. I did see where it said all guests had to be 5+ but thought nothing of it since I had called and asked if it was okay. Figured it was just the standard information sheet they sent out.

My daughters party was at noon and slimy good time opens at 11:30AM. On the email it said to arrive no earlier than 11:45AM as there were other reservations before mine. We drove from Summerlin to Henderson for her party and arrived a little earlier than I thought we would. At 11:33AM I decided to go in and ask if I could unload my car so at 11:45 I could start to set up and asked if I could read and sign the waiver to get it out of the way. The owner and an employee were towards the back of the store and she walked aggressively towards me and stated that it was against policy and that I wasn't allowed to be in there until 11:45. Which is weird since they open at 11:30. Not sure why I wasn't allowed to just be in there and sign the waiver.

I sat in the car until 11:45 and then got out and brought everything in. As I'm trying to set up the table she sees the shatter proof milk jugs of brought for the kids and asked if they were glass. I told her they were and then she tells me it's against policy and I'm not allowed to use them. I told her I hadn't seen anything on the site saying they weren't allowed nor in any of the emails I'd received. She said they simply weren't allowed. I stated that I wished I would've known because I spent $60 to get them delivered in time for the party and then time decorating them. I didn't say it in a mean way, just in a bummed out tone. I continued to put the plates out and I heard someone try to open the door. I looked up and saw 2 families. She had locked the front door? It was odd since business hours list that it opens at 11:30. I went to go and open the door and she stops me and says they're not allowed inside until noon when the party is supposed to start. It's literally a few minutes until then. She then tells me she'll inform them so I go back to putting things out. After a couple minutes I realize she's still ignoring them so I go to the door and unlock it and apologize and let them know they can't come inside until noon apparently? They can see I'm starting to stress and reassure me that it's fine. A couple minutes later she goes outside and brings them a waiver. Then she comes in and tells me they can't make slime because they're not 5. I start to panic because I'd already confirmed it would be fine when I called. And I tell her I don't understand because I called to confirm it'd be okay and she's just not having it. I then ask if I can pay more so they can partake in the slime making and she acts like I insulted her by offering to pay more and states that no it's against policy and they make no exceptions and something about a choking hazard?

I then ask if they can make the slime if their parents help them. She tells me the parents can make the slime, but their children can't even sit next to them or be at the same table. They can't be near the ingredients because of health code violations. I know it's not true because I work at a private preschool and the regulations we have to follow are stricter than most places. Our 2 year olds have made slime. It's great for sensory play. I don't know what to do at this point because I know she's being cruel just because she can. She goes on to say even if the parent makes the slime the child can't touch it, or play with it, or do anything with it until they have left the facility. I try again to see if there's anything I can do because I tell her half of my daughters friends are going to be 4 on the verge of 5 and she literally just acts like who cares and walks away. One of the parents decides to warn the other parents and said she was going to tell them to say their kids were 5 so they wouldn't be excluded. The owner made it her mission at that point to be a despicable person. She watched like a hawk for party goers to park. If she saw a family with a present she'd rush out the door to interrogate them about the child's age before the parent could warn them. Each time a child said they were 4 it's almost like she was triumphant in denying them the experience.

One mom had received a text about the situation and when she rushed up to them she told her "Shes 5". The owner ignored the parent and leaned down to the girl and asked how old she was and when she said 4 she said she wouldn't be making slime. Honestly, in all seriousness she was like the soup nazi in that Seinfeld episode but worse because she was doing that to children.

My heart hurt for all the children she didn't allow to craft. They literally had to sit at a table away from the fun with nothing to do, wondering why they weren't being included. These cute little kids all in their Halloween costumes. How mean is that? Her attitude was one of annoyance, like she was mad they were fidgeting as children do if they're not allowed to do anything and being told to sit.

I feel badly so I offer the children that are being punished some snacks at their table since they're away from the slime tables. They all seem to perk up. Then the owner stops the slime instruction with everyone else and says something along the lines of they were running out of time and would not be continuing with the slime making until all food was consumed or thrown away because no one was allowed to eat while slime was out. Any tiny little thing I'd do to try and make the situation better she'd claim wasn't allowed because policy, health code violations, you name it.

I asked the other employee if they had other people that worked there and she told me they did and asked why. I told her that maybe I'd spoken to one of them when I called and was told it'd be fine. She said that everyone was well aware of the age rule and that all phone conversations were recorded. I told her that was fine and if I looked up my confirmation email I could get her a date of when she could find my recorded phone conversation. She didn't say anything after that or offer to find it so I could hear. It didn't occur to me until the drive home that them recording the phone conversations is illegal because they don't alert the customer.

I'm so angered and sadden by how the owner ruined my daughter's 5th birthday party. She has never had a birthday party before. I spent the first couple years in a child support dispute and didn't have a lot of money left over to throw her a party. And then last year Covid had everything shut down and strict rules for the little that was open. She had been looking forward to her birthday for months. The 5th birthday is always a big deal. My daughter and her friends did not deserve to have some woman who wanted to flex her authority ruin the celebration. She can make claims that they never allow children younger that 5 to have parties or craft. But it's a lie. I spent the last couple days digging through social media and found multiple posts of her allowing children younger than 5 to have a birthday there, to craft there. She's even posted the pictures on her own social media. I'll be disputing the charges with my bank. If she recorded the conversation I had with one of her employees than she can turn that over to the claims department when they investigate. It'll only back my claims and then I can have my attorney turn around and file suit against her for illegally recording our conversation. Killing 2 birds with one stone.

Also after this party I looked into her and her prior businesses. Funny how she had two other children's businesses that are no longer around. I wonder why?