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Find a Location

Warriorplus.com has 1 locations, listed below.

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    Business ProfileforWarriorplus.com

    Online Retailer

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2505 Anthem Village Dr STE E-618, Henderson, NV 89052-5505
    BBB File Opened:
    1/10/2018
    Contact Information

    Principal

    • Mr. Michael Lantz, Owner

    Customer Contact

    • Mr. Michael Lantz, Owner

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/16/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    This is what I have emailed to them with no responds:Dear WarriorPlus Team,I hope this message finds you well, although the subject matter is urgent and critical. I am writing to address a series of deeply concerning issues I have encountered with your platform, specifically pertaining to service quality, business practices, vendor accountability, and the treatment of customers.Over the past 3 months I have experienced numerous challenges with your platform that have severely impacted my trust and confidence in WarriorPlus. These challenges include misleading information and promises within their sales video pitch like, "with just 1 click you can make so and so daily, poor customer support, unclear refund policies, misleading product descriptions, etc.].What is particularly distressing is the attitude and behavior of some vendors when a refund is requested. Instead of upholding the advertised money-back guarantee, these vendors resort to rudeness or, in some cases, complete non-responsiveness. The process of obtaining a refund is often fraught with obstacles, as customers are required to provide extensive evidence proving the product's failure to deliver as promised.This lack of accountability and customer-centricity is unacceptable. It not only undermines the credibility of WarriorPlus but also leaves customers feeling exploited and disregarded.As a consumer who values transparency, fairness, and ethical conduct, I cannot stand idly by while such practices persist. Therefore, I am compelled to take decisive action by filing complaints with consumer protection agencies, seeking legal recourse, sharing negative reviews,I implore you to take immediate and concrete steps to rectify these issues. This includes implementing clearer refund policies, holding vendors accountable for their conduct, and improving customer support responsiveness. Failure to address these concerns will only further erode trust in WarriorPlus and drive customers away.Thank you for your attention to this matter. I eagerly await your response and the implementation of meaningful reforms.

    Customer Reviews

    24 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pamela H

    1 star

    02/22/2024

    I am writing to file a formal complaint against WarriorPlus, an online marketplace for digital products. Despite their promises of customer support and product delivery, my experience has been starkly contrary, leading to financial loss and significant inconvenience. Transaction Details: Product Name/Description: 2000+ Software Bundle - Mail Mate, plus additional bundles DFY 10K Scripts and Infinite Traffic Purchase Date: February 8, 2024 Transaction Amount: Mail Mate Sale ID: *******************; Price: $8.97 USD Mail Mate + DFY 10k Scripts Sale ID: ******************** Price: $24.84 USD Mail Mate Infinite Traffic Sale ID: *******************; Price: $16.98 USD TOTAL: $50.79 Issue Description: On February 8, 2024, I purchased the above-referenced products from WarriorPlus. The payment for this transaction was processed successfully, and the funds were deducted from my account. However, despite the lapse of 14 days, I have not received any response to the request for support in downloading the product and making it work, despite having made numerous attempts to get support. Attempts to Resolve: I have made multiple attempts to contact WarriorPlus to resolve this issue. My requests for support and assistance have been met with complete silence, with no acknowledgment or response to my communications. This lack of support and customer service is unacceptable and contrary to the promises made by WarriorPlus at the time of purchase. Impact: This situation has not only resulted in a financial loss but has also caused significant inconvenience and distress. The absence of any form of customer support or avenue for resolution from WarriorPlus is profoundly concerning and reflects poorly on their business practices. Resolution Sought: I am seeking a full refund of $50.79. I hope BBB’s assistance will resolve this matter and ensure future customers do not experience similar treatment. Thank you for your attention to this matter.

    Local BBB

    BBB of Southern Nevada, Inc.

    BBB Reports On

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