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Business Profile

Training Programs

Strikeman

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 71 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They sent me the wrong order. And when I contacted them they lied and said it was my mistake. It wasn't. Now when I attempted to request a refund their website wouldn't accept the order number they sent me. All I want to do is get my money back.

  • Initial Complaint

    Date:03/25/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was lifted a purchase from the company and ended up going a different route with my handgun. Website and packaging claim risk and hassle free returns within ***************************************************************************************************************************** On 3 separate occasions and no one ever contacted me. I attempted contact on ********. It was after hours and I received a message telling me when to contact. When I reached out the next morning I received a new message stating that the mailbox is not monitored. I sent out another email and of course no response.

  • Initial Complaint

    Date:02/06/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Original order was placed on 12/28/24 for one of their dry fire systems. Payment was processed and would have expected updates during the process- i.e - processing, shipping, tracking # etc. But nothing. When I reached out after 2 weeks about my purchase I was told they were out of stock on what was advertised as being in stock. The offered a comparable product to which I agreed. Waited another week or so to get info- nothing! So I reached back out and was told they were out of stock on one of their components and was reassured that on Monday they would be back in the office and would ship it out. It is a week and half later and nothing- no info, no shipment, no delivery. The lack of communication is unacceptable especially after they have already processed the payment. Im getting the runaround thru email. Why they dont have a contact center where you can actually talk to someone has you wonder if this is a big scam- which is what it is feeling like.

    Customer Answer

    Date: 02/20/2025

    I finally received the package but would not recommend them until they get their process figured out.  Seem tho have a lot of lack of communication and to their customers as well as within their own organization.  

  • Initial Complaint

    Date:01/02/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered Strikemans laser firearms training kit on 12-4-24. Did not like the product and initiated a return on 12-18-24. Well within the 45-day money back guarantee. They have received my item on Monday Dec 23rd. I have received no confirmation that my refund process has been started. They have no phone number to contact. Ive emailed them many times and have gotten no response. I believe they are ignoring me and keeping my money. I just want my refund for the amount below .

  • Initial Complaint

    Date:12/17/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this company on 12-13-24. $162.85 was deducted from my checking account on the same day. No email confirmation, no tracking number, no reply back to my 3. This is a Christmas present and Im not even sure if its going to be delivered due to their lack of response.

  • Initial Complaint

    Date:12/11/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order and received wrong item. Contacted customer service over 15 times in past two weeks with no answer.

    Customer Answer

    Date: 01/06/2025

    Good afternoon,


    I just wanted to let you know, I have heard from Strikeman right after you contacted them. They solved their mistake. I still would not recommend them as a business. **************** was an after thought. Thanks for your help and time. I appreciate it and nothing is needed further for this. 


    ******** McNamara 

  • Initial Complaint

    Date:12/10/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PURCHASED 11/17/2024 Dry Firing ********* tracking number sent.Contacted them twice now, via their website 12/01/2024 and 12/06/2024 and recieved no response.I sent a dispute to my *********** still unresolved.

  • Initial Complaint

    Date:11/18/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/10/24 I ordered a strikeman system. After looking at their reviews, I contacted them on 11/11/24 to cancel the order. They only have an online form to get a hold of them. They never responded. On 11/18/24 I emailed them again and so far no response. I also have never received the item I ordered. I'm trying to get my money back via my bank but I want them to cancel my order and refund my mone.

  • Initial Complaint

    Date:11/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a product from them. They advertise 45 day money back guarantee. Hassle free returns. They dont have a phone number to be contacted, its only through email. The same day I received the product at home, I opened the package and tried using the product. I wasnt satisfied and immediately began with their return process the same day (October 29, 2024) After I emailed and explained why I want to return the item I received an email saying they received my request for a refund. They will review it and let me know it will be approved or denied. Why would it be denied? Ive emailed them twice, its been over a week and I still havent heard from them.

  • Initial Complaint

    Date:11/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Strikman conducted a scam stealing $100 from me. Claiming to sell me a targeting system from their website and then 3 weeks later claiming it was lost. They had me file a claim with a fake company who refused to my claim for a never ending reason that not enough time has passed to file a claim until 30 days passed and I was not allowed to file a claim. This is a total scam and still conducted and ripping off consumers. I seek their whereabouts to initiate legal recourse for consumers abroad.

Strikeman is NOT a BBB Accredited Business.

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