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Business Profile

Clinic

Nevada Heart and Vascular Center

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Nevada Heart and Vascular Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Nevada Heart and Vascular Center has 13 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/10/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not sure of the exact dates, but I went to Nevada Heart and Vascular on ***************, I went just to make sure my heart was ok. When I was released by the doctor, and my heart was fine, I thought I was done. A couple days later I get a call from the office saying they are the ************************ I told them I didnt need that type of care. The next week, the same phone call. Again, I told them I didnt need it and to stop calling. They kept calling so I went back down to the office and they tell me I have to sign a paper to take me off of the program. I never signed any consent form for this. Then I get my bill and ALL of the *********************** calls where charged to my account without my consent. I have called them 3 or 4 different times, including today, without any help. When I called today, the representative informed me that it is now sent to collections. Im reaching out to you now so maybe you can help me and stop this from happening to anyone else. I havent paid any money towards my bill because I was trying to get it fixed.

    • Initial Complaint

      Date:01/07/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Nevada Heart and Vascular (NVHV)************************, from MDVIP-referred me to NVHV.I attended multiple appointments with **** on the following dates: 10/9, 16, 22, and 30, 2024. At each visit, I provided my insurance information and paid the my co-pays.I received an invoice from **** for $14,965 I was never informed my insurance was not accepted,before, during, or after my appointments. No prior authorization was submitted to ***, and I was not provided with a good faith estimate at any point Since receiving the bill, I have attempted to resolve the situation directly with ****. Summary of Communication **** December 4,24: Fria in billing informed me that **** stopped accepting ************* in 12/2023.12/6/24: Fria said she'd send me CPT codes she didn't 12/7/24 I spoke to ******, the Director of Operations, who promised to forward my concerns to ********* ****, ** of *************/7/24: I visited the billing office to retrieve all communication and records related to visits.12/12/24: I followed up with ******, who directed me to ********* ****. I also learned that Med-******, a third-party billing service, is contracted with ****, but ********* **** as the ** of accounting is the primary contact.12/13/24: I spoke with ******* in billing, who admitted that **** should have informed me that they did not accept my insurance and should have offered me a cash pay option.12/16/24: I received a discounted invoice for $4,905.00, which is still $3,825 more than what my responsibility would have been had prior authorization been submitted.12/23/24: I was unable to get in touch with ********* **** or ******* and was denied further assistance by **** in billing.12/23/24: I asked ****** for the contact information for ********* Kings supervisor, but received no response.**** never disclosed they did not accept my insurance, and took a co-pay at each visit, they also did not retrieve Prior Auth for any of the services they provided to me. All my claims were DENIED!

    • Initial Complaint

      Date:07/19/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have now been calling repeatedly for two weeks straight to find out what is the radioactive isotope dye that will be used for a test that the doctor ******************* ordered. Nevada Heart and Vascular has refused to provide me this information despite several calls and voicemails I have left. Unfortunately I have had severe allergic reactions to radioactive isotope dyes in the past.

    • Initial Complaint

      Date:04/02/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This place is lying or something.They sent me a bill with numbers that dont match what my medical insurance say I owe out of pocket.And the bill they sent me doesnt match what they told me when I called.Apparently they sent me a paper bill invoice with an account number showing ***** owed.When I called to ask they suddenly said that same invoice says I owe more than what the paper copy say. Same invoice. So why is that different? Who changed the numbers?Also the numbers they told me over the phone dont match anything with my health provider. Their numbers are all wrong.My credit card statements shows I paid them some money, thats not even right when they told me over the phone.So I dont know who messed it up or when.I cant be getting overcharged. I should only pay what my health insurance says I owe for a copay.The amount I paid them already is the total from the last 2 payments.

    • Initial Complaint

      Date:08/09/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to Nevada heart & vascular center after my primary doctor, in doing an exam, thought I could have a heart condition. The heart exam had been to clear me for an upcoming surgery. I was sent to NHV center for a follow up. In seeing the doctor, Cres M******, he ordered an extensive amount of tests. I first had a carotid artery's ultrasound. 2 days later a echocardiogram complete with Doppler. 2 days later a lexiscan, then an office visit that he said I had a "tick". Not explaining what that meant and just continued with more tests. Then scheduled a low osmolar contrast material to be followed by a doctors visit. At the doctors visit on May 29th, he told us it was nothing just a "tick" in which I needed no further care. He then look at my current medicine and proceeded to change my cholesterol meds to a medication that was so expensive my insurance would not pay for it. Then suggesting after my surgery I should come bad to get another drug so I could lose some weight. Another very expensive drug that my insurance will not pay for. I feel that he ordered all the test and changes in meds for no reason other than being able to charge thousands of dollars to the insurance company. I then went to my primary doctor and told him what had a happened and he ask the doctors name and said it was well known in the medical community that he ordered unnecessary tests and expensive drugs to get insurance payments. Now he sent us a bill for the remainder of the cost that the insurance would not pay.

    Nevada Heart and Vascular Center is NOT a BBB Accredited Business.

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