Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Express Shipping Services

DF Global Express LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Express Shipping Services.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Filter by

Showing all complaints

Filter by

Complaint Status
Complaint Type
  • Complaint Type:
    Product Issues
    Status:
    Unanswered
    First of all, it shows online that this is a courier company. I went to their store to send something to *****. My relatives in ***** received the package more than a month ago and found that 2 of the 4 bottles of Q10 inside were broken. We found that they did not take any precautions to protect the items. They did nothing to separate the items or fill in the extra space in the carton. They just let the items clatter in the cardboard boxes for more than a month. They are extremely irresponsible to their customers. Later, I contacted their boss, but they made various excuses, refused to compensate me, and even blocked my contact information. Secondly, they also sell many other things in the store, including food, and some of the food is sold directly on the floor. Does the courier company have a business license to sell food? Finally, they only accept cash or bank transfer, no credit cards, and don't provide any invoices. Therefore, if there is a package damage or quality issue, you cannot contact them to claim compensation. Also, it's a busy store so they definitely have tax issues. Please investigate.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.