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Business Profile

Hotels

Four Queens Hotel & Casino

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAshley S

    Date: 08/13/2024

    1 star
    Talk about disillusioned America thinking my life is an episode on Jersey Shore and I am getting paid 1.5 million for each daily episode of terrorism. I was a guest here before so I expected more kindness not a hate crime. I set my belongings to the side waiting to check in and the worker (who I knew previously) said i need my ticket to get my stuff even though my stuff was right in front of him. Just playing a mental game. Then the workers started putting my belongings in garbage bags without my permission and literally monitored me so hard they called me on my cell phone to tell me that I parked on the wrong floor but no one could tell who owned what car unless they are desperately watching me on the CCTV. The whole parking lot was empty but I still moved my car to a higher floor. Then other guests were able to check in behind me even though I was told there are no rooms available. I finally checked in and I told the lady- thank you, I am grateful because some of these airbnb rooms are like bed bugs. She took me literally and told her manager- he then like a creep- sniffed around my bags and said I had bugs in my fruit and I am UGLY and reading between the lines- DIRTY. They then got security after me like I am a criminal- to make a scene for whatever monster is watching on the illegal side of the CCTV. The lady at the front desk was laughing. I felt humiliated and terrorized and was not granted a refund through the third party. I had no where to go and was late to my first day of work. I was just waiting for my apartment to be ready and I only make a teachers pay- I am not that fortunate - I have never been around so many snobs/narcissists, as this is common in Vegas(strat, poshostels, Marriott). I have never been looked at the way I was treated today. I am ashamed to be American. I cannot imagine the karma that this city has bestowed on itself.

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