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Business Profile

Internet Services

Consumer Opinion LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

Customer Complaints Summary

  • 21 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/25/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used their online form to seek help with my ******** account. Without advising me, they automatically created an account with all of my personal information, including my email, phone number, and location. the problem is that I cannot delete this account and all of my personal information is open to the public. I want my account and all personal info removed.

    Business Response

    Date: 02/28/2025

    Hello ****, 

    We checked our records but could not locate an account registered with your email address.

    We need some additional information in order to investigate the issue. In order for us to better assist you, could you please provide us with an email address where you received our correspondence?

    Please do not hesitate to contact us if you have any further questions.

    Regards,

    PissedConsumer Customer Support Team

  • Initial Complaint

    Date:01/22/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would my membership cancelled and no further contact from this business.

    Business Response

    Date: 01/28/2025

    Hi *****, 

    We have complied with your request: *****************************************************

    PissedConsumer Customer Support Team

  • Initial Complaint

    Date:11/18/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to formally address a defamatory anonymous review posted on your platform under the name "Shayonna Sdm" from ******, ********, on November 13, 2024. The content of this review is false and appears intended to damage our reputation. As you are likely aware, the ************************ (***) has recently enacted regulations that prohibit fake, anonymous, or misleading reviews. This review clearly violates those regulations and your platform's terms of service.Furthermore, we have been informed that PissedConsumer is demanding a fee to remove or conceal this defamatory review. This is not only unacceptable, but also unlawful, as the review is both fraudulent and damaging to our business. Under FTC rules and applicable defamation laws, we are entitled to request its removal without incurring additional costs.We respectfully request the following actions:Immediate removal of the defamatory review.Complete removal of our companys information from your platform, should the review not be removed.Disclosure of the identity of the reviewer so that we can take legal action.We expect prompt resolution of this matter and thank you for your attention to this serious issue.

    Business Response

    Date: 12/04/2024

    Hello ****,

    Thank you for posting your review.

    We have complied with your request.

    Regards,
    PissedConsumer Customer Support Team

    Customer Answer

    Date: 12/04/2024

     

    Pissed Consumer has removed the anonymous review from their website as I have signed into an agreement with them to monitor future reviews and has agreed to remove reviews that can prove to be anonymous 

    Customer Answer

    Date: 12/19/2024

    this complaint is in process of being resolved thank you 

  • Initial Complaint

    Date:03/06/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company called PissedConsumer uses a company phone number like Facebooks, to redirect your information to them. I have emailed them, several times. To ask them to remove my personal phone number and email account. They said to log on to their site, go to notifications to remove my infirmation. It is a joke and does not allow you to do that. All it does is turn off their notifications to your email. Please take care of this. Companies like this should not be in business. Allowed to dupe people.

  • Initial Complaint

    Date:01/10/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had emailed Pissed Consumer and asked them to delete my account. They have no option for the user to delete their account, therefore that's why I emailed them and asked to delete my account. No resolution has been solved and they won't let me delete my account.

    Business Response

    Date: 01/12/2024

    **************,

    Thank you for contacting PissedConsumer Customer Support.

    Currently, you do not have an account on **********************: *****************************************************.

    Feel free to contact us with any questions.

    Regards,
    PissedConsumer Customer Support Team

    Customer Answer

    Date: 01/12/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:01/03/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fraud/*******/Hacked Date of incident: 12/21/2023 I had a ******** issues and, called the number on the search engine from ******* and I was to believe I was having dialogue with a ******** representative. As, I was talking to the alleged representative, I was told to download Anydesk, unbeknownst to me this gave this person access to my Robinhood retirement account and they were able to take $4K from my account. I was told within ************************************************************************************************** my account.This is very disturbing that ******** is tied to a third party company betraying to work for ********, to be able to commit fraud and allow scammers to take advantage of their users.I would like an investigation on this company and notify ********. I know I am not the first or the last person this would happen to.Thank you.

    Business Response

    Date: 01/04/2024

    Dear ******,

    We are sorry to hear about your issue.

    Please note that we are neutral online review platform, we are not associated with Facebook.

    While we sympathize with your situation, we want to reiterate that PissedConsumer is not involved in any transactions or communications between users and companies.

    We encourage you to exercise caution when sharing personal information online and to be aware of potential scams or fraudulent activities.

    Regards,
    PissedConsumer Customer Support Team

  • Initial Complaint

    Date:10/23/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Missing merchandise and **** wont refund

  • Initial Complaint

    Date:10/18/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: December 20, 2022 Amount: $434.09 CAD Order number: ********* Info: I went back to school shopping and thought Fashion Nova would be good. I was wrong and the clothes had quality issues. I immediately contacted Fashion Nova for a refund since I spent so much money and they accepted the return then declined it. I just want to get rid of these clothes and send them back and get my money back. Please help me Im a university student and cant afford to spent that much money on clothes that are unwearable. Ill return them just please accept the return since thats what you did initially. Shame on you for deciding to revoke that return once I asked for it to be put back on my debit card since thats what YOUR POLICY IS.

  • Initial Complaint

    Date:10/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    While reaching out to this service to to assist, once I realized my Hulu account was locked and the password reset wasn't working. I contacted these people and what they did was so horrifying that I really feel you should step in. I want you to know I've contacted the *** and ***** ********** They used the fact I needed their technical support. They entered my account and then they can continued to rob me of almost $1,000. The phone number that they used along with the one that they provided ************, also goes to ************, So the consumer believes they are dealing with product customer care when they're dealing with hackers.. had ***** Fargo on the line cuz I was panicking. I'd never had anything like this happened to me before anytime I called client services they were always that and not hackers.. They told me they were issuing me a rebate and they told me to issue it till ****** Hulu ****** at Hulu something like that and then they started taking money out of my account. They did it in three transactions about $1,000 Please help me get my money back right away. I don't know whether to prosecute or whatever but I need your help.. I'm 67 years old and I have surgery in 2 weeks and that was my money and they stole from me and they deserve to go to jail or be fired or whatever you do to someone like this I'm devastated they were yelling and berating me..it was a horribly violating experience and I need your help please omg

    Customer Answer

    Date: 10/18/2023

    I have heard nothing ..please help

  • Initial Complaint

    Date:08/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* services, internet/TV, have been out since Wednesday. I work from home and have major deadlines to complete. I also depend on devices to stay connected with disabled family members and it has not been fixed for a whole week. Technicians have come and go and they dont have an answer. I have escalated the issue twice and now my last appointment was canceled without explanation and services are still down. Have automatic payments deducted from my account and now I cant even schedule a service appointment on their app. It takes hours on the phone to speak to someone. Please help.

    Customer Answer

    Date: 08/25/2023

    My service have not been fixed yet. They keep saying they will fix and nothing gets resolved Im spending hours on phone and chat with them. Please help, I need services asap.

Consumer Opinion LLC is NOT a BBB Accredited Business.

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