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Business Profile

Magazine Sales

USA Select Publications

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Sales.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Type

  • Initial Complaint

    09/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Someone withdrew $1.95 7/12/2024 and $34.95 twice from my bank account. The withdrawal was listed as SPI. I called the number and was told the subscription was for magazines. I did not subscribe to any magazines. I had never heard of this company. It's a scam. Somehow they got hold of my debit card number. They said I was signed up for a monthly subscription to 3 magazines for $34.95 and will be billed monthly. I never recieved any magazines and don't want them.

    Customer response

    09/03/2024

    Here is a screenshot of my bank account showing the 3 times SPI (Select Publications **** withdrew money for magazines I never subscribed to and I have not received any magazines, which I don't want.

    Customer response

    09/19/2024

    The complaint with USA Select Publications has been resolved. I got a call from them telling me that they will refund my money. The full refund was sent back into my checking account. They referenced my complain with BBB and apologized. Thank you BBB for helping me get my money back. *************************

  • Initial Complaint

    12/06/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Money was taken out of my bank WITHOUT my ok. I NEVER SIGNED UP FOR MAGAZINES!!!! The amount they took out caused a overdraft fee. Who are these people ? ITS A SCAM and they should be arrested! This is the second such scam I found taking money out of my bank acct. without my permission or agreement. HOW CAN THEY DO THAT? Im a retired veteran on a fixed income that for the last two months was robbed by this SCAM! Please do something!!!

    Business response

    01/17/2024

    Please see attached business response

  • Initial Complaint

    06/12/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    This is from USA Select Publications I did not sign up for a subscription for magazines. They have a membership number for me which is 2Y27764/010809399 and there saying I signed up for it on June 7/2023 there are 2 tracking numbers first one is 47A22360B044444C5812984EA13C1128CF030F23658DB309 second one is 7D090:47A22360B044444C5812984EA13C1128CF030F23658DB309 there saying Im getting a free trial period of **** after 15 days if I dont cancel I have to pay ***** a month. This needs to be cancelled as soon as possible. I did not sign up for this I woke up this morning and found this in my email. Please take care of this thank you so much if you need anymore information feel free to email me.

  • Initial Complaint

    11/22/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I never signed up for this. I don't even know who they are. An they are taking money out of my checking account.

    Customer response

    01/24/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************************

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BBB Rating & Accreditation

A-

This business is not BBB Accredited

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Contact Information

PO Box 29502 PMB 29619

Las Vegas, NV 89126-9502

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(800) 405-3067

Customer Complaints Summary

4 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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