ComplaintsforStickr

• Initial Complaint

  01/11/2024

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  They changed the terms of their subscription immediately during the first month I purchased it. There was a one-time enrollment fee of $13.99 which was to have been refunded but their immediate change was that they were "no longer" issuing the refund. I therefore cancelled the subscription immediately. They are STILL withdrawing the $9.99 monthly fee from my checking account and refusing to cancel my "cancel anytime" subscription. They owe me $39.96 for monthly fees withdraw after cancellation, and $13.99 enrollment fee which was paid under the agreement that they would refund it. They won't even honor my written cancelation notice.

• Initial Complaint

  01/02/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Company charged me close to $100 in maximum convenience membership features. Over 3 months I earned less than $14. They changed their compensation policy in my last month and this only made the investment more expensive as the change involved shifting to compensation through gift cards instead of cash. I believe this business is a full blown scam. Their system for crediting my paypal account also did not work and I have yet to even receive the meager $14 I've earned in their program.

• Initial Complaint

  11/06/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  C ******* Active 30m ago November 3 Why didn't it take my pictures and monthly verification. I did it and it appears it did We work hard to review photos as fast as we can. Usually, your photo will be reviewed within 24 hours. On high volume days (1st-3rd), initial photos might take a little bit longer since we have thousands of monthly photos to go through.Don't worry though! We will get to it ASAP and email you as soon as it's done. ??Operator profile Did that answer help, or are you looking for something else?Talk to a person ??You will be notified here and by email (**********************)Operator profile Thanks! The team will reply as soon as they can.But it's not showing pending or nothing and I did it on first Thinking im quit with this. Can't get gift card from last month . It's basically me.paying to.advertise for you.November 4 C Hi *******,Thank you for contacting us and I'd be happy to help you with your inquiry today.Upon checking, it doesn't seem like you've submitted your monthly verification photo on the 1st. We're sorry but the verification period has already closed. Per the terms of the campaign, drivers may verify starting on the 1st day of the month and ending on the 2nd day of each month at noon, ***************** Time.Redeeming your gift card is very easy. Follow the steps below to get your gift card and enjoy a fun meal!Login to your campaign dashboard here. The email we have on file or your username is **************************** "My Earnings" on your dashboard Click the blue link that says "Click here to view your gift cards"You should see a list of your gift cards. The "Month, Year" is the verification period the gift cards are for. The "Amount" is the amount on that gift card. The "Date Added" is the date the gift card was added to your profile. The "Redeem ***" is where your gift card *** will be once you request a card.To request a gift card, click the button that says "Request New Gift Card"Note: Only ONE gift card can be requested at a time. The gift card you requested MUST be used before you can redeem another gift card.Once you request a card, the "Not Requested" next to the gift card will turn into a *** link Click "Click Here" next to the gift card you want to redeem Note: The *** is ONLY available for 24 hours. If you do not redeem it within 24 hours, your gift card will reset to "Not Requested" and you will have to request it again The gift card should have opened up in a new tab. On the gift card, click "Redeem" to be redirected to restaurant.com search page On the search page, you should see the amount you redeemed in the upper right hand corner and an area for you to enter your zip code. Enter your zip code and click "Search"Now you can see a list of the restaurants that accept restaurant.com and select the certificate you want. From there, all you have to do is click the desired certificate amount ($10 or $25) and click "sign in". This will direct you to a sign in/ create an account page. Follow the steps to either sign in or create an account and the certificate you selected will be redeemed to that account!Once your gift card amount is BELOW $25, you can request the next gift card. Repeat the instructions above to request a new card!The gift card code should autofill if you're using a desktop or a laptop. For mobile browsing, you need to click the "Full Site" option at restaurant.com website.After clicking the "Full Site" button, just go back to your dashboard and click the gift card link again. It should autofill the gift card code.Hope this helps. Let me know if there is anything else that I can help you with.Have a great day!?Help ******* understand how theyre doing:Operator profile Rate your conversation Terrible Bad OK Great Amazing Well I uploaded and how amni to know that you don't have it till it's to late to submit it again? so I get to pay you another month and advert Well now I would like someone to help end my account all the way together. Glad I didn't put up on the vehicles we all have and our businesses have. Thought try each company and see who treats us fair and is easy to work with. So please end my account.Should look into this problem with your company. People aren't going to stay long when you tell them this. It look like.all was done from my end on submission days later learn you don't have it and I out of pay and have to pay 10 dollars. This is sound

• Initial Complaint

  10/09/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  I have requested ******************* refund of my purchase/ membership with Stickr.co primarily due to the misrepresentation of Free ******************** disregard of customer service. I was then informed I would NOT get a refund because I had received (just today) compensation for the *************** I have already provided, but they will happily cancel my membership. When I requested to speak with a supervisor or manager on the matter, I was denied and told everyone was in a meeting. I signed up for a campaign with Stickr.co on Sept. 08, 2023, after carefully reviewing ALL the terms of service, privacy ***************** disclaimer. I was previously aware of many bad reviews online about this company, so I made sure to take my time and review all the literature, disclaimers, FAQs, literally everything that this company presented. Attached are screenshots showing the repeated claims of Refund ******************* terms. I have attempted to properly & professionally distribute the situation both by email & the provided customer service number, to no avail. I have requested **************************** of the claims made regarding their inability provide the refunds. Again to no avail.

• Initial Complaint

  10/03/2023

  Complaint Type:

  Order Issues

  Status:

  Unanswered

  More info

  Started a membership with Stickr.co on 7.26.23 at $115.78 plus an additional charge of $8.95 for the same date.Also they are charging me **** per month on ******* and also 10.2.2023 so far with the grand total of $144.71 They claim I will receive a monthly compensation driving around with their " stickr" on my car.I have yet to receive any compensation at all.I have sent an email to them without a response yet.I am seeking a full refund of all monies taken from me,and a stop on all the monthly charges to my credit card.This reeks of an internet scam at this point.Supporting documents can be seen on my USBank mobile app,but unfortunately the app doesn't let me take any screenshots for security purposes.If need be,I can have the bank print out all these charges.

• Initial Complaint

  08/31/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I thought I would try out this company. They said the fee was going to be $9.99 a month in which you would make back plus a gift cards. I put my credit card information in and immediately a $19 charge was taken off of my card and as Im scrolling through the Options saying I dont want them, then I get a 599 charge and then a $15.99 charge so my $10 investment turned into $40. They sent me a text to confirm the address I sent a text saying they overcharge me they try to confirm the address again I told him again about the overcharge. And told them to cancel everything and all it did was cancel the text messages. I have nothing in my email not even a receipt or anything so what I have is the charges taken off of my card. When the charges kept coming, I hurried up and locked my card.

  Customer response

  09/14/2023

  This has been resolved . I am satisfied. They refunded the extra charges 

• Initial Complaint

  06/30/2023

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  Fri jun 30th at 3am. Stickr has took out money in my account. They wouldn't refund the last money I had put in. And it was almost 50 dollars.. but this time they can't keep my money because I have to pay my rent tomorrow and if my landlord don't have all of my money at once they are gonna kick me out of my appartment. I need help getting my money back please.

• Initial Complaint

  06/05/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I signed up almost 2 years ago and have not been able to access my account since. I have been trying to cancel this and have no luck. I've tried to cancel through my bank but told I have to through the company. I just want my money back for wasting time and everytime it's overdrafted my bank account.

• Initial Complaint

  06/02/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I signed up for this company back in April and have had decals installed my ************** happened with one of my payments and they decided to blacklist my account for no reason after pulling money from my bank account. They refunded $9.99 but refuse to give me the rest of my investment for the decals and participating in the campaign. I am very confused as to why I was blacklisted as the funds were obviously pulled from my account. It seems like this company is a huge scam to get people to buy all the initial things to get a boost in profits you will never receive. My account was never fully active. I have attached the a bank statement with the charges from April and also the charge that DID go through on May 31st before they cancelled my membership.May 31st- $9.99 this is the charge that should gave been sufficient to keep my account current April 14th -$39 for commission boost April 14th- $29.99 for membership April 14th- $ ***** for Stickers.Plus I feel I should be compensated in some way for advertising for this company for almost 2 entire months and the trouble they are now causing me. The reason I signed up for this is because money is tight and they advertise this as something that is easy and passive. Turns out they just steal your money and cancel your account with no offer of assistance. So $97.76 in total charges + $102.24 for time and gas wasted Total- $200

• Initial Complaint

  05/24/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  I was solicited to join the Stickr program. I was enticed to pay more money to benefit from 6 times the pay out for services rendered during the month as well as a monthly refund of the subscription price. The total amount of my payment was $210.71. My first payout was $13 and my $9.99 subscription fee was not refunded. At this rate, it will take me 5 years to just break even on the $210.71 I paid and then after receive only $4 a month profit per month for providing the services requested. I have repeated asked Stickr to explain but have not received any response except for a "How are we doing survey request."

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩