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Business Profile

Property Management

Vegas Valley Properties, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:03/15/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I been living in my apartment for almost 2 years this April with no ************** never had any problems with any of neighbors until about 2months ago a family moved in upstairs above me and my family the first incident the man upstairs stops me and my bf while we was coming from walking our dogs he aggressively said to us the gate to walk into our apartment building was being slammed at 2am and he going to call the cops . We just walked off . I later on when to talk to my apartment office to inform them the neighbor threatened to call the cops on us about the apartment gate the 2nd incident I was headed to my car to leave I noticed he was recording my car while I drove off . I went to the police station and went back to my apartment office they said they was going to talk to him. I was pregnant at the time I ended up having my baby early stayed in the hospital for almost a week come home about a week after that I get my first noise complaint on my door saying someone is complaining about noise coming from my apartment I immediately call my apartment office to ask what kind of noise complaint it doesnt say the lady says she doesnt know anything about that it must be the other lady you will have to contact her and find out . My second noise complaint came today March 14th 2024 this one has a reasons stating slamming the apartment gate and loud fighting which is false and metro has been called for the 2nd time no police ever came to my house about anything Im always here with my newborn baby while her dad is at work I never received any noise complaints until after I had my baby . My apartment stated in the noise complaint if I continue to get noise complaints it will led to eviction i am uncomfortable in my own place I pay rent and I have a newborn baby Im scared they going to take my rent money and try to kick us out no one ever came to talk to me they just taking the neighbor word I feel like Im being harassed and being lied on I think they just want us out

Vegas Valley Properties, LLC is NOT a BBB Accredited Business.

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