ComplaintsforAnytime Home Services of Nevada LLC
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Complaint Details
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Initial Complaint
03/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On February 16, 2024, I paid Anytime Home Services $300.00 a half down payment for installation for a new hot water heater and the balance of $300.00 to be paid on February 26, 2024. Anytime Home Services of Nevada installed a new hot water heater but I have not received the 6 year warranty, operations manual or the permit that ensures that the installations meet the safety standards and are in compliance with building codes. Otherwise I could face fines and have to have the work redone and encounter difficulties when selling my property. Additionally insurance claims related to improperly permitted work may be denied. As of today March 26, 2024, I have received nothing. I have called repeatedly to be told that I would be sent the paperwork in the mail. I have contacted my Home warranty company (who suggested Anytime Home Services of Nevada) and had supervisors from the my Home warranty company company call Anytime Home Services and they were told the paperwork would be in the mail. On March 21, 2024 I emailed a supervisor at my Home warranty company asking for help about this problem and I followed up with at least two phone messages. To dates I have not heard back from my Home warranty company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.