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Find a Location

Desert Valley Contracting Inc has 1 locations, listed below.

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    Business ProfileforDesert Valley Contracting Inc

    Fire and Water Damage Restoration

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3808 Octagon Rd, North Las Vegas, NV 89030-4486
    BBB File Opened:
    10/31/2008
    Years in Business:
    33
    Business Started:
    9/1/1990
    Business Started Locally:
    9/1/1990
    Business Incorporated:
    8/27/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Servpro of Downtown Las Vegas
    Contact Information

    Principal

    • Mr. Dennis Zachary, President

    Customer Contact

    • Ms. Jodi K. Zachary, President
    • Mr. Dennis Zachary, President
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On November 30, 2023 at 4:20pm a stolen car ran into my house. My house insurace is State Farm in which I went with a company that they work with for repairs. The company assigned to me was Desert Valley Contracting in which they quoted $30,744.29 in damages. Their representative was a *************************. The work started in March which thats how long the permits took to come in, which was fine. ****** informed me that a ****** who works for this company considered the boss would be working on my house. There has been many different workers that have come in to different jobs which I get, (sub-contractors). What was discouraging is that no one was on the same page, ****** the boss would never meet these people at my house to show exactly what they needed to do, so for example they covered the kitchen window from the outside completely, then had to come back and take everything down to do it again correctly. The stucco that had to be done was thin the first time so ****** sent the guy out again to cover it again which I was fine with that except when I went out to ask the man if he was gonna do the second pillar he explained that he was only paid $500 and it was not to cover up the whole stucco job itself, it was only for one pillar. The front of the house where the kitchen window is under where they closed and stuccoed you can tell where they fixed it, nothing is even where it should blend. You can accually see where its been fixed, matter of fact the holes where they patched up with nails in the beginning before the work started are still there.....they consider themselves done. So for weeks no one had come so I finally reached out to them to see if they were even going to finish, they still had to cement where there was a planter under that window outside. I agreed they could just take it down, no need to build another just cement the ground. When I finally called them compaining about the work that looked a mess and not finished, then they sent a person out to see examine. I have pictures and still to date the work is still not finished and they are asking me to sign off. For $30,744.29 this is a rip off and someone pocketed a HUGE amount, while Im still undone and disqusted. Thier supplies are still in front of the house and I havent heard from anyone... please help.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Iroha resident C

    1 star

    01/26/2024

    They DO NOT DESERVE ONE STAR .ABSOLUTELY ONE OF THE WORST EXPERIENCES IVE HAD THIS IS THE SECOND CONTRACTING COMPANY IN LAS VEGAS . 1. NO COMMUNICATION WHATSOEVER BETWEEN ANYONE . I BASICALLY HAD TO BLOW THEM UP BACK TO BACK REDIAL. HAD MY WIFE CALL FROM HER PHONE BEFORE SOMEONE FINALLY ANSWERED. WITH A STORY TALKING ABOUT EVERYONE WAS OUT OF THE OFFICE. Then a year later I'm getting random emails saying they are putting a lein on my house for payment for something NOBODY DID NOR ASKED THEM TO DO AND I DONT EVEN HAVE WHAT THEY ARE ATTEMPTING TO CHARGE ME FOR .

    Local BBB

    BBB of Southern Nevada, Inc.

    BBB Reports On

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