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Business Profile

Restaurants

McDonald's Restaurants of Nevada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To whom it may concerned my name is ***************************** and currently iam employed as a police officer. On Saturday August 17 around 1100hrs my wife was on the phone with and decided she wanted to eat **********. I ordered her food through the app and when she arrived there employees especially the individuals taking orders were extremely rude to her. Now if she would of stated to me that employees were rude to her I would of left it alone because it would be a situation of finger blaming. However She had me on speaker phone and employees were being extremely rude and giving her a hard time with a extra small fry I ordered for her meal. The individual which my wife described as a Hispanic meal was rude,slammed the window and act like he didn't want to give the smal fry. Myself and my wife had had to many incidents at your business and I'm extremely disgusted by it. Very unprofessional and csn be difficult to take the rudeness. I understand there location is busy but being rude is uncalled for. I need a general manager or someone from corporate to contact me immediately because I plan to take this further. Location of ********** is *******************************************************************.

McDonald's Restaurants of Nevada is NOT a BBB Accredited Business.

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