Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Doctor Richard Diffenderfer, M-DIV PhD has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDoctor Richard Diffenderfer, M-DIV PhD

    Drug Addiction Treatment

    Current Alerts For This Business

    Alert:

    On August 9, 2023, BBB confirmed that Doctor Richard Diffenderfer, M-DIV Ph.D. had not obtained any licensing from the State of Nevada Board of Psychological Examiners, Nevada State Board of Medical Examiners, California Board of Psychology, nor the Medical Board of California. Such a license is required in California and Nevada for businesses offering M-DIV Ph.D. As stated by Doctor Richard Diffenderfer he is practicing as a faith inspired life coach with services in family counseling, addiction, mental illness, anger management, and domestic violence. According to the State of Nevada Board of Examiners, religious leaders are not required to obtain licensure for counseling. There are very few regulations for this type of counseling. BBB encourages you to contact the following agency or agencies to confirm this information:  

    Medical Board of California  https://www.mbc.ca.gov/

    California Board of Psychology https://www.psychology.ca.gov/

    Nevada Board of Psychological Examiners https://psyexam.nv.gov/  

    Nevada State Board of Medical Examiners https://medboard.nv.gov/


    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1000 Bible Way Ste 47, Reno, NV 89502-2133
    BBB File Opened:
    1/4/2019
    Years in Business:
    18
    Business Started:
    3/29/2006
    Licensing Information:
    • According to the State of Nevada Board of Examiners religious leaders are not required to obtain licensure for counseling. There are very few regulations for this type of counseling. 
    Business Management
    • Mr. Richard Diffenderfer, Company Contact
    Contact Information

    Principal

    • Mr. Richard Diffenderfer, Company Contact

    Customer Contact

    • Mr. Richard Diffenderfer, Company Contact
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Justin C

    1 star

    06/09/2023

    I began seeing old Richard back in October of 2022 and after a couple sessions he told me he was 100% sure that I qualified for social security disability benefits. He told me he would help me apply in session as it is difficult for me to do these things on my own. I got together everything I needed for him to file and was told that he would be extraditing the application to get me help as soon as possible and by November it was poof, supposedly filed. He told me however for me to get approved for benefits I would have to continue seeing him and receiving treatment. I am a self employed rideshare driver in Reno and I'm barely able to work due to my mental health so the money I paid to this goofball was needed money for bills, food etc. I needed the help however so I sacrificed and continued seeing him. I checked my mail every day for half a year and still received nothing from the SSA, not even a letter to tell me they received my application. Last month in May I called the SSA, waited the hour to speak to someone and was told there was nothing on file for me, no pending applications, nothing. I immediately reached out to old Rick and asked for a refund of only the amount that I paid him for the sessions that were merely related to the SSA application. The rest of our appointments were just me sitting in a trash office with a guy who takes his shoes off and answers his phone during "sessions." I only wanted a refund for the service not rendered. He told me to prove it, to prove that the SSA hasn't received an application and blamed them for supposedly destroying my application. I called SSA and confirmed again with a different representative, and I also went to the Reno SSA office and got a stamped document showing that I have had no applications submitted, have none pending and am receiving no benefits. He still refuses to refund me and has continuously gas lit me and even threatened to not give my diagnosis to the SSA when called upon so I wouldn't get approved.

    Local BBB

    BBB Mountain West

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.