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Business Profile

Property Management

Real Property Management Corazon

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner did a walk-through months ago and told us several things needed to be fixed like the tiles falling off in the bathroom, shower the tiles in the kitchen and in the hallway or in horrible condition he said it need to be replaced ASAP. Will we get a email from the management company months later saying all the work is done and nothing is ever been done. And now for the last eight days in a row at 1:50 AM in the morning the water heater makes loud banging noises and we’ve complained three times already and nothing has been done to fix this. My wife is irritable I am Also irritable it’s ruining our sleep. This apartment has been in horrible condition since day one when we moved in and they’ve already raised our rent $50 as of April of this year and nothing gets done. What can be done to have these management company fix our apartment please I need help. Looking at the pictures, you can tell that we filled all these holes on the floor with cement.

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