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Find a Location

Reno Solar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Reno Solar

      240 S Rock Blvd Ste 101 Reno, NV 89502-2366

    Business ProfileforReno Solar

    Solar Energy Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    240 S Rock Blvd Ste 101, Reno, NV 89502-2366
    BBB File Opened:
    6/26/2023
    Years in Business:
    6
    Business Started:
    5/15/2018
    Business Started Locally:
    5/6/2020
    Business Incorporated:
    5/6/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • OG Solar, Inc.
    Business Management
    • Mr. Jory D Mack, CEO/Owner
    Contact Information

    Principal

    • Mr. Jory D Mack, CEO/Owner

    Customer Contact

    • Mr. Jory D Mack, CEO/Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I signed a contract in Aug 2022 for Reno Solar to put solar panels on my roof and a backup battery system of 10kWs. In a few days it will be 14 months and the system still has not passed inspection. The cost of the system was over 36,000. This was all paid. The work done has failed inspections 7 times. The last failure was 3 weeks ago when the NV Energy inspector said that a shut off for the batteries was in the wrong place ( a fence between the main panel and the shutoff). The representative from NV Energy said that the electrician had not read the NV Energy flier for placement of shutoff from battery packs. For the last 4 months Reno Solar has been paying the electrical portion of my NV Energy bill. I have contacted Reno Solar 2 times in the last 3 weeks with no schedule set for solving this latest problem. At this time I have no confidence that this project will ever be done, so I am contacting you for help.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian H

    1 star

    09/26/2023

    Reno Solar are by far the worst company I've ever dealt with. I bought our system from them and turned it on November 2022 and have had to deal with system outages all year long. I missed generating energy this Summer and the entire time Reno Solar refused to send technicians out to help. I managed to get technicians out here only twice this year and they'd spend about an hour each time, tweak something, and then hope that would keep the system running. I kept pointing out that the system was not generating energy consistently and the customer support representative would just insist on showing a single day that we produced energy and say it's working fine. They'd then point out how very busy their technicians are and that they'd eventually get someone to swing by. As soon as they got their money last year they were done with us and off to do more installs. Stay as far from Reno Solar as possible please!

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