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            Business ProfileThe Auto Clinic

            Tire Dealers
            BBB accredited business

            Contact Information

            3180 Mill St STE A

            Reno, NV 89502-2294

            Visit Website
            (775) 355-0717

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/13/2006

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The Auto Clinic provides service and repair for Asian imports and all domestic makes as well. We also sell and repair tires and offer alignment services.

            Products & Services

            The Auto Clinic provides auto repairs.

            Business Details

            Location of This Business
            3180 Mill St STE A, Reno, NV 89502-2294
            BBB File Opened:
            6/19/2001
            Years in Business:
            44
            Business Started:
            5/1/1980
            Business Incorporated:
            1/18/2007
            Accredited Since:
            9/13/2006
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • The Auto Clinic & Mill St Tires
            • Mark II Holdings, Inc.
            Business Management
            • Mr. Mark E. Stathes Sr., President
            • Mr. Sergio Recinos, Manager
            • Ms. Stephanie M. Stathes, Secretary
            • Mr. Mark E. Stathes Jr., Treasurer
            Contact Information

            Principal

            • Mr. Mark E. Stathes Sr., President

            Customer Contact

            • Mr. Mark E. Stathes Sr., President
            Additional Contact Information

            Fax Numbers

            • (775) 355-1811
              Primary Fax

            Phone Numbers

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            Industry Tip

            BBB Tip: A buyer’s guide to purchasing tires

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/22/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Date of service: 12/16/2021 Purchased new tires for **** ****** 4Runner at this shop.Shop advertises free tire rotation and balance.Shop refused to Rotate and balance the tires for ****** 4Runner.Was charged $132 for "diagnostics" I did not authorize. I was not told upfront about the cost and the shop did not call before I picked up my 2017 *****3. Shop pressured me to purchase unnecessary and expensive repairs. Shop should reimburse me the unauthorized $132 I paid for no work performed. The shop simply listened to my ***** transmission and charged me but no "diagnostics" we performed. I did not authorize for them to ONLY listen to the noise and charge me $132 for doing no work performed and simply telling I needed a new transmission. I was NOT informed upfront that I would be charged $132.00. The shop refused to balance and rotate my tires for the ****** 4runner. This is false advertisement. I am longer comfortable doing business at that shop and will have to pay for my truck tire rotation and balance. However, the shop should reimburse me $132 for unauthorized diagnostic repairs. ****** at the shop literally told me all they did was listen to the transmission and that was a charge of $132.
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            Read 1 More Complaints

            Customer Reviews

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            Local BBB

            BBB Mountain West

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            BBB Reports On

            BBB reports on known marketplace practices.

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