Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Heating Contractors

Gibson Plumbing & Mechanical

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

13 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Dennis H

    5 stars

    02/13/2025

    I had work done on my hydraulic heater yesterday and the technician did a very good job
  • Review from Darryl C

    5 stars

    12/08/2024

    Gibson HVAC reps **** and *******??? were instrumental in expediting my wall heater repair request originally scheduled for Dec 19. Despite a many other scheduled appointments before me, a last minute cancellation occurred and I got a Dec 5 appt. *** the technician was knowledgeable and personable and repaired my unit's thermocoupler wire within an hour. It's a shame he will be relocating to ** to be closer to family and Gibson HVAC losing an experienced technician. I also received a military discount on my repairs which was definitely appreciated.
  • Review from Doug M

    5 stars

    11/25/2024

    Gibson Plumbing was very responsive and professional in getting a technician out to our house in a matter of hours and quickly fixing our problem. I'm really happy with them. Will use them again for sure.
  • Review from brian S

    5 stars

    11/14/2024

    on time, efficient and got the work done and answered all my questions.
  • Review from Dan Y

    5 stars

    11/08/2024

    Fast and friendly service. From office to tech everyone was a pleasure to work with. Kept informed along the way.
  • Review from Dave D

    5 stars

    06/19/2024

    We had an outstanding experience with Zack ******************** plumbing. ******************* worked on our air conditioner, was knowledgeable and professional. He did the job right the first time, his fees were cheap, and I couldnt be more satisfied. Highly recommended.

    Gibson Plumbing & Mechanical Response

    07/23/2024

    ****,Thank you taking the time to leave a review. We appreciate your repeat business. I am glad we could get you heating and air conditioning repair done quickly and efficiently!
  • Review from Dominique E

    5 stars

    01/15/2024

    Responsive, reasonable, and highly professional. Everything you could hope for in installing and maintaining your radiant heating system.

    Gibson Plumbing & Mechanical Response

    07/23/2024

    Thank you for taking the time to leave a review. We appreciate your return business and look forward to serving you in the future!
  • Review from Michael D

    5 stars

    01/08/2024

    The most professional and knowledgeable Plumbing Sub Contractor I've ever worked with. I've used Gibson Plumbing as both a sub-contractor and with repair issues, they are always prompt and fair and always do a great job.************

    Gibson Plumbing & Mechanical Response

    07/23/2024

    Thank you for the awesome review! We appreciate your return business and constant referrals!
  • Review from Christian C

    5 stars

    01/08/2024

    Major thumbs up for the great job done by this firm. They responded promptly when no other firm in the *** area replied. They set an appointment and were on time. ***** the technician was really friendly and did a great job explaining the issue and fixing it in a timely manner. He was able to get the work done in the same day. He also had really useful suggestions so kudos to him! Would absolutely recommend this firm to anyone looking for reliability and high quality work

    Gibson Plumbing & Mechanical Response

    07/23/2024

    Thank you for the glowing review! We are glad our technician was able to quickly solve your issue and give you multiple suggestions. We appreciate all referrals and return clients!
  • Review from Evan C

    5 stars

    10/24/2023

    This outfit was prompt, professional, and most importantly fair. What I thought was a complex system failure ended up being (mostly) user error. **** fixed it and gave me a more than fair price. He (and the company) have my business lock, stock, and barrel.

    Gibson Plumbing & Mechanical Response

    12/21/2023

    ****, Thank you for the kind words. I'm glad I could get your geothermal heat pump back up and running. Reach out if you ever need any HVAC or plumbing services! - Zach Gibson

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.