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Find a Location

Evans Mechanical Services, Inc has 1 locations, listed below.

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    Business ProfileforEvans Mechanical Services, Inc

    Trailer Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8596 Erie Rd, Angola, NY 14006-9618
    BBB File Opened:
    6/12/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Paul S Pinto
    Contact Information

    Principal

    • Mr. Paul S Pinto

    Customer Contact

    • Mr. Paul S Pinto

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/31/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    My vehicle was impounded by the ******** County Sheriffs on July 2nd, 2023. It was impounded and taken to Evans Mechanical on, **** **** rd Angola NY 14006, where my personal vehicle, and my personal trailer along with my 2022 ****** 52’ zero turn mower, and countless other misc. personal properties were taken and (2019 ******** **** **** edition) stored inside of their gated impound lot. I have attempted to reach them well over 28 x ‘s in less than a three week period. without a quote, in regards to my property, it was difficult to know what i needed to come up with. OnJuly 27th I went to their place of business and where my personal vehicle, trailer, and property were being stored. Upon arrival the front door was Locked and listed a number to call on the door, I then called, and witnessed their employee, Taylor, answer a cell phone and said he would be right there, to let me in. I then witnessed him unlock the gated areas to the impound and open my personal vehicle’s back passenger side door, and a person, of African American decent, dressed in all black, with large black sunglasses, black hoodie, with black pants emerge from my personal vehicle, with a large tan blanket, at that point I watched him roll a tan blanket around his/her arms several times and walk the outside of the fenced area and get into one of the properties other vehicles parked on the outside of the gated area. It was what looked like a Mack truck or an extremely large towing vehicle, with the name Evans Mechanical on the side. When I went in I retrieved my personal trailer and payed them for what they said was owed for the cost of just the trailer. On the 27th of July I paid Evans mechanical 1700.00. They claimed, I still owed them 2759.00 more, to get my personal truck out. I wanted to speak to the owner and dispute a few of the charges. The employee said I could wait for him, after an hour and 45 minutes, I left. I went back the very next day and told him that I had witnessed his employee

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Ana L

    1 star

    03/17/2023

    Trucks were getting stuck in the mud. I didnt call for service at all. Evans Mechanical Services show up with 20 mins of me being stuck. I was assisted by the driver who was helpful. At the end the driver advised me of the total of 816.90. It only took the driver 30 mins to get me out the mud. The driver than tells me I have to pay a minimum of 2 hours which is 375.00. I was not advised of the amount till after the services. Had my boss call the company to see if something could be worked out. My boss talked to the Owner John I believe last name was Lamado. The owner was rude and nasty! I asked if a payment can be done in the morning if they could email me an invoice and also asked for an invoice for my insurance company. He replied no payment has to be done. My driver gave his driver 5 cards and their system was rejecting all the cards. I then spoke with the driver whom was a very understanding and nice person i feel bad for the guy for having such a bad boss. The tow driver calls his boss and advised him that his system isn't working to pay the payment. They tow driver advised him that my driver even showed him our bank balance to all the cards he tried to charge. We also offer to pay Apply pay, *****, and Cash app the tow driver called his bossed to let him know of the other options his boss said no. Instead his boss calls the police department on my driver whom is a black man saying he isn't trying to pay. His own driver tells the police officers which at this point is two cop cards that he is trying to pay our system just not trying to take the cards. Gave the tow driver 3 **** ******* cards and **** ** ******* cards. Then the boss calls the Police department again to tell them we are refusing to pay two more cops show up that's a total of 4 police officer on one black young man that is trying to pay his tow tuck driver. His tow truck driver once again advise the police and his own boss that my driver trying to pay just there system isn't working.

    Local BBB

    BBB of Upstate New York

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