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Business Profile

Gas Station

Astoria Blvd Gas Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My dad took his car back to **** the mechanic and i believe owner because he's the only one that seems to speak English in the shop. There was something was leaking and we just had **** fix something that was leaking. **** told my dad it wasn't what he fixed it was something else so my dad said to fix it. **** texted me the next day to say what it was and he found other things to fix and the cost to fix. He said he wouldn't start without a cash down payment so we agreed to $600 in cash. I bring it to him later that day and he says not only front end need fixing but back ends too but they're good for now. I told him I wanted to get brand new tires for my dad for Christmas but you keep finding issues that I don't think I can. He replied I get and install tires I can do that if you want. I figured this was best time to surprise my dad so I said fine but no to back ends. Get home and my mom says get the front and back done so I called the guy and he said he'll call tomorrow with new price. He did and said I can come in to get the car. I show up with my dad. He says I didn't get to install the tires but bring in tomorrow and I'll install them I have the tires here. Do you want me to charge the tires now or tomorrow and now that way I don't have to give my dad the card and doesn't have to wait for me to get out from work. He swipes card gives me receipt to sign I said why it says $3807...u said my balance is $2,700.. oh I'm sorry I forgot to deduct the $600 sign this and then I can refund the $600 after signing he gives me the printout of the service minus the $600 showing the total charge should've been $3061 .47 and says since we just put it through I can't refund I have to wait until it hits so when you come tomorrow we can do this then he says the guy couldn't bring the tires today because of jewish holiday and has to get home. To this day he hasn't refunded my $600, $146.46 overcharged and $765 for tires and labor. Business name don't match sign and my credit card

    Customer Answer

    Date: 12/30/2022

    Better Business Bureau:

    At this time, I have not been contacted by the mechanic **** from Astoria Blvd Gas Inc. regarding complaint ID ********. So I contacted my credit card and they credit my card the $1,511.46 and now I have to wait 2 months while the credit card company investigates and sees if the mechanic company will responds.

    Sincerely,

    *******************************

Astoria Blvd Gas Inc. is NOT a BBB Accredited Business.

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