Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Teamson Home has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTeamson Home

            Gift Shop

            Contact Information

            668 Pine Aire Drive

            Bay Shore, NY 11706-1140

            Visit Website
            (800) 935-3959

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            668 Pine Aire Drive, Bay Shore, NY 11706-1140
            BBB File Opened:
            12/5/2019
            Alternate Business Name
            • Teamson Kids
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/22/2021

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Date of Transaction Nov 7, 2021 I purchased a sideboard for $255 Order # TUS-**** *********** cannot deliver goods nor will they refund money Below is a copy of the order and emails Re: [#******] Order ********************* Teamson ************* <********************************************************************************>To:******************** Cc:********************************** Tue, Nov 16 at 3:36 PM ** ************************ ** ********* *** *** ***** ** **** ****** ***** ******** **** *** ********** **** ********* **** *** *** ****** *** ***** *** *** *** *** ******* *** ******** ** ** **** *** ** **** *** ******** ***** ** ******** **** *** **** *** ***** *** ********* ** **** ****** *** **** * ******** **** *** **** ****** **** ******** ** ****************** ******* ************* ******* ******************************************************************** ***** ** **** ** *** ** ***** ** * ********************* ********************** ********** **** *** ** *** ***** **** ******* ***** ***** ******* ***** **** ******* **** ******* ***** ** ********** ***** ********* ******************* ******* ************************************************************** **** *** * ** **** ** ******* ***** ******** ***** *** *** **** *********** ****** ***** ******* **** ***** ***** ** ** ******** ** **** ****** *** **** ** *** **** ***** **** **** ***** ** ***** *** ***** ***** ******* ******* **** *********************** ********* **** *********** *** *** ***** ***** **** ************* * ******* ******** ********** ******* ******** ******* ******** ***** ***** ***** ***** ******* *** *** ***** ****** ******** *********** ******** ******* ********************* ***************************************************** ******* ******* ********************* ***************************************************** ******** ****** ********************** **** ***** ******* ****** **** ****** **** **** ******* ** *** **** *** ********** ***** ** **** ***** ** ******* ** ** ********************************** **** ************************* ******* ***** 
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Craig S

            12/15/2023

            After reading the reviews below, (who bothered to write one) I can tell that Teamsom is making a habit of not standing behind their products. I bought the [#******] Tiering Bowls Fountain With LED Light 201601PT through Amazon on May 12, 2023. We decided to set it up in our living room, using purified water so as to keep the tap water from causing any calcium build up on the pump filter. After about six months, the pump stopped working. After going through all the trouble shooting tips, we sent in a fix request to Teamson. They replied as follows: "Thank you for reaching out. We are sorry to hear that the pump of your fountain stops working. To let us assist you effectively, please kindly send us the details below: *Copy of your receipt/ screenshot of your order details" I returned an email: "As per your request, I have attached the Paid Receipt/Invoice/Delivery slip from Amazon. The exact fountain is still listed as per sale on Amazon today, so I would think you would be able to have the part/parts requested. Thank you." A short time later, I received a reply from Teamson: "Thank you for the receipt. We notice your order was fulfilled by Amazon and it has past our warranty. Normally we would be able to have our warehouse check stock and provide a quote for part that is past warranty, but we do apologize our part purchase service is temporarily suspended due to the high volume of orders at the current time. Please kindly check back with us 1-2 months later for an update if you are still interested in ordering replacement parts with us. We are sorry for the inconvenience it has caused and thank you for your understanding." (1) They gave a 30 day warranty. I could never find that on any of the paperwork I received. It took longer than 30 days to set it up in my living room. (2) The pump parts were not available for me to even purchase. To anyone doing business with them, you might end up with a $190 worthless piece of junk with no recourse to fix it!!
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.