ComplaintsforComicXposure, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This guy is not fulfilling my orders and is keeping the money I provided for those orders. He is also not responding to emails or phone calls.Customer response
03/16/2024
Better Business Bureau:
At this time, I have not been contacted by ComicXposure, Inc. regarding complaint ID ********.
Sincerely,
*****************************Initial Complaint
01/10/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order on December 19, 2023 for 21 books, totaling $93.79. I never heard back regarding shipping or tracking.I have called, messaged, emailed, and have not received a responseCustomer response
02/04/2024
Better Business Bureau:
At this time, I have not been contacted by ComicXposure, Inc. regarding complaint ID ********.
Sincerely,
***********************Initial Complaint
11/30/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have seven orders from this company, starting in April 2023:April 10 - $410.49 April 27 - $53.54 May 28 - $46.78 June 12 - $124.11 June 27 - $80.76 July 12 - $124.10 Aug 11 - $52.71 After numerous attempts to contact, by e-mail, by phone and their online "Contact Us" chat, I have not received any response from them, nor have any of the orders been filled.Customer response
12/25/2023
Better Business Bureau:
At this time, I have not been contacted by ComicXposure, Inc. regarding complaint ID ********.
Sincerely,
***********************Initial Complaint
10/31/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 9/18/2023, I made a purchase of 10 comic books for a total of $55.90. Unfortunately, I have yet to receive the items I ordered, and despite numerous attempts to reach out, I have not received any responses regarding the status of my order. I have made over a dozen attempts to communicate through various channels, including email, voicemail, and website forms, and have not received a single reply. In an effort to address this issue, I have initiated a complaint via PayPal, but even through this official channel, I have not received any responses. It is my firm belief that this company is engaged in fraudulent activities, knowingly taking advantage of customers by withholding their orders and payments.Initial Complaint
07/12/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed my order on 22th november 2020 through their website comicxposure.com, order #*****, value $246.92 and $22.80 shipping, which makes a total of $269.72. Never heard from them again. No response to any of my many E-Mails or my requests on the customer support on their website or on social media, while they have time to offer more stuff on their website and social media like instagram and whatnot all day. Depending on pages like trustpilot or ******** groups like "victims of comicxposure" it's obviously their usage.Customer response
08/06/2023
Better Business Bureau:
At this time, I have not been contacted by ComicXposure, Inc. regarding complaint ID ********.
Sincerely,
***************************Initial Complaint
06/23/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My order ***** from Jan 2021, order from March 2021, order from Dec 2021, and order from August 2022, all never sent. Received repeated responses that my requests for updates would be answered but never received any actions to be taken.Initial Complaint
06/04/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On November 27. 2022 I placed an online order for 6 comic books through the ComicXposure website. The total came to $144.10 and I was charged. The website does say the order is unfulfilled. I have tried to contact them through phone calls which were transferred to a mailbox with a strange title. Messages were left and not returned. I have tried to contact them by email directly on their site with no response. I have tried to chat with them on their website with no reply.Customer response
06/29/2023
Better Business Bureau:
At this time, I have not been contacted by ComicXposure, Inc. regarding complaint ID ********.
Sincerely,
***************************Initial Complaint
05/23/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed dozens of orders over the last 4 years and while many have arrived and been arriving, all the orders below are still missing and now the Comicxposure people are ignoring me. I didn't contact you sooner because other orders were coming and I have been told to "wait" and "they will help" and to contact by phone or ******** or email... These are comics that are getting harder to find and in some cases appreciated in value while I have waited for the shipments:#***** April 12, 2021 paid unfulfilled $65.41 #***** February 28, 2021 paid unfulfilled $41.96 #***** July 18, 2020 paid unfulfilled $37.91 #***** March 25, 2020 paid unfulfilled $67.10 #***** February 25, 2020 paid unfulfilled $16.19 #***** October 08, 2019 paid unfulfilled $27.95 #***** June 19, 2019 paid unfulfilled $22.14 #***** May 14, 2019 paid unfulfilled $89.18Customer response
06/17/2023
Better Business Bureau:
At this time, I have not been contacted by ComicXposure, Inc. regarding complaint ID ********. My original complaint contained the order numbers from their website portal, which are still showing as unfulfilled inside their portal and yet they will not ship my items or refund me.
Sincerely,
****Initial Complaint
04/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order on July of 2022. A shipping label was created in November of 2022. There has been no movement on the package nor has Comicxposure has responded to any of my attempts to communicate. I have tried multiple ways to contact them and just have been ignored.Customer response
05/23/2023
Better Business Bureau:
At this time, I have not been contacted by ComicXposure, Inc. regarding complaint ID ********.
Sincerely,
***********************Initial Complaint
01/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This is my second attempt. I have 2 open orders with them that haven't been fulfilled in 2 years. I've called and emailed them many times, with no response.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
37 total complaints in the last 3 years.
7 complaints closed in the last 12 months.