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Business Profile

Major Appliance Dealers

Ramos Appliance

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    06/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I contacted the Ramos Appliance in regards to my stove. It needed a change of the the 4(four) burners and replacement of the rubber tube inside the oven. Prior to paying them I sent them pictures of the stove and areas that needed repair. On March 15th, 2022 the worker came. He was paid $145. He left and he did not repair the stove properly. The rubber inside the oven is hanging off. Con ****** did not pass or approve the stove for usage. Con ****** therefore did NOT TURN ON MY GAS TO THE ***** BECAUSE THE FAULTY RUBBER THAT RAMOS APPLIANCE INSTALLED WAS DEEMED A " FIRE HAZARD". I have called numerous times, left numerous messages and even went to the store location and spoke to the owner. There has been NO RESPONSE. I WANT MY MONEY BACK! They are extremely unprofessional, disorganized, and shady. I do not wish to ever do business with them!

    Customer response

    06/27/2022

    Better Business Bureau:

    At this time, I have not been contacted by Ramos Appliance regarding complaint ID ********.

    Sincerely,

    ***********************

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BBB Rating & Accreditation

B-

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Contact Information

1023 Bruckner Blvd

Bronx, NY 10459-3601

(718) 842-7561

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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