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Business Profile

Allergist

Allergy & Asthma Care of Brooklyn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Allergist.

Complaints

This profile includes complaints for Allergy & Asthma Care of Brooklyn's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allergy & Asthma Care of Brooklyn has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/26/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We were told the service cost was $400 and paid it upfront at the front desk. But later on, we still received a $427.35 bill without any deduction from previous pay. I have called their billing team but the bill is still being sent over and over again to my address. No one ever resolved the issue for us ever.

      Customer Answer

      Date: 09/19/2024

      Better Business Bureau:

      At this time, I have not been contacted by Allergy & Asthma Care of Brooklyn regarding complaint ID ********.

      Sincerely,

      ***********************

    • Initial Complaint

      Date:05/09/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had allergy tests done for my infant, *****, on October 5th, 2022. They accept my insurance per my phone consultation. They never put he claims through my insurance, never sent me an invoice, and sent my account to collections.

      Customer Answer

      Date: 05/19/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      *********************



       

    Allergy & Asthma Care of Brooklyn is NOT a BBB Accredited Business.

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