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Business Profile

Furniture Stores

Sixpenny, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromElon W

    Date: 08/23/2024

    1 star
    Honestly for a product you cant try before you buy unless you have a trade license, their customer service isnt the best. They messed up my zip code, blamed me and then threw money at the problem. Patiently waited for next delivery only for the delivery company to fall short again. I have had to reschedule my work days to accommodate for the delivery dates they give me. I wouldnt suggest because of them blaming me for the incorrect address and then not fixing the problem in a timely matter.
  • Review fromErin A

    Date: 12/14/2022

    1 star
    My experience with SixPenny has truly been a terrible one. They sell furniture pieces that appear to be high end and of the utmost comfort. After waiting months for our item to arrive, we received what looked like the miniature/doll house version of the couch pictured online. We were immediately very unpleased with the couch. We were told to try it out. After waiting months for the delivery of this extra-expensive couch, we had to wait 2 weeks for someone to move our current furniture to start using it. Within a few weeks, we in fact hated the item. When reaching back out to the company to discuss the concerns / complaints and desire to return and refund the item. We got more info on the item than the info posted online. That this is their most upright couch and wont be of the utmost comfort they advertise online. This is listed NO WHERE in the descriptions. All of the cushions are thinner and junkier than dimensions mentioned online. The item itself is not at all what was advertised. They told us to fluff the pillows - which wed have to do every time my husband got up from it. They offered us no refund or return policy and said it had to be within 30 days of delivery. No guarantee or anything. As customers, we have to pay a ton, wait a while, expect utmost comfort, then be disappointed to the utmost degree after youre out $2,500 and a couch. CAN NO RECOMMEND TO ANYONE! Dont listen to the hype.

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