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Business Profile

Gastroenterologist

Gastroenterology Associates of Brooklyn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gastroenterologist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a bill but I never saw the doctor on this date and never received the tests that are described in the bill. This is Fraud. Please remove charges and void/cancel bill. Thank you Account #*********

    Business Response

    Date: 04/28/2025

    BBB and *** **************** are in receipt of your complaint and appreciate you bringing this to our attention. *** ********** spouse reached out to our office and we spoke on April 7, 2025 about the matter. We immediately looked into it and discovered that it was a billing error (a billing code was inadvertently entered into our billing system) and it was corrected immediately (the charge was removed from *** ********** account). We immediately notified *** ********* of this and apologized for any inconvenience. Again, we sincerely apologize for this and should anyone have questions, please do not hesitate to contact us.

Gastroenterology Associates of Brooklyn is NOT a BBB Accredited Business.

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