Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning consumers who have purchased photo and video equipment online from AjRichies. Many consumers are telling BBB about deceptive advertising practices of the company. These consumers allege that after they place an order for an advertised item, they are advised via e-mail or voice mail to call the company to verify their order. After the consumers contact the company, they claim that AjRichies’ representatives attempt to either sell them additional items (batteries, chargers, SD cards, warranties, etc.) or upsell them from the ordered items because the ones they wanted are out of stock or an international model. There are also multiple complaints filed with BBB that have gone unanswered by the company. BBB has contacted the company and requested a response to the aforementioned concerns. The business has not provided a response.
Service Area
- CT
- MA
- MD
- ME
- NH
- NJ
- NY
- PA
- RI
- VT
- WA
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